Frequently Asked Questions

Click the topics below to expand the section.

Q: How do I apply for a job?
A: Applications can be submitted through our online system at

Q: If I don’t have a computer, where can I go to apply for a job?
A: Public libraries often have computers available to the public or you can go to any WorkOne location for assistance.

Q: I forgot my username and password. How do I find these?
Our system is set up to use the email address you provided as your username. If you have forgotten your password, selecting “Forgot my Password” will guide you to a screen that will email you (using the email address you originally provided the system) a link to reset your password.

Q: How do I register an account?
From the homepage, select “Join Talent Community” in the header located at the top of the page. Complete the required information and then select “Create Account”.

Q: Do I need to register an account to search job postings?
No, you do not need an account to search job postings, however creating an account will provide additional tools to help find your next career with the State of Indiana.

Q: I don’t have an e-mail account. Where can I go to create one?
: Several websites offer free e-mail accounts such as,, or

Q: How do I edit my application/resume?
Our system allows you to review any application you submit. Applications that have not been advanced in the hiring process will remain editable. These applications can be viewed in your candidate profile under the “Jobs Applied” section.

Additionally, candidates can update and edit their resume by logging in to their candidate profile. You have the ability to upload a new resume (located in “My Documents”) or you can update your information in the various other candidate profile sections.

Q: What happens to my application after it is submitted?
: After you submit your application it is reviewed by a real person, not just a computer system.  Candidates selected for the next step in the hiring process will be contacted by a recruiter or hiring manager to schedule an interview.

Q: How can I tell the status of my application?
After logging in to your profile, select “Job Management”. This section allows you to see the status of your current application and any other applications you have previously submitted.

Q: What if I apply for a job and I am no longer interested?
Under the “Job Management” section of your profile select the position from which you wish to withdraw. Select “Withdraw Application”.

Q: What are Job Alerts?
A Job Alert is an email notification that is sent to your inbox whenever jobs matching your search preferences become available on the Work for Indiana career site.

Q: How do I set up a Job Alert?
To set up a Job Alert candidates should select “Options” and then select “Job Alerts”. This will take you to a new screen allowing you to create and/or edit existing Job Alerts.

Q: Who can I contact for reasonable accommodations with the application process?
Contact the Indiana State Personnel Department for reasonable accommodations.

            Phone: 317-233-4686 or for V/TTY: 317-232-4555
            Email: [email protected]
            Mail: 402 W. Washington Street, Room W161, Indianapolis, IN 46204

Q: What if I have additional questions?
Email or call the Indiana State Personnel Department at [email protected] or 317-233-4686.