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Community Support Navigator

Date Posted:  Jun 21, 2022
Requisition ID:  370883
Location: 

South Bend, IN, US, 46601

 

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.

 

Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.

 

About the Indiana Housing and Community Development Authority (IHCDA): 
The Indiana Housing and Community Development Authority (IHCDA) is committed to serving the entire spectrum of housing, from homelessness to homeownership.  Our charge is to provide housing opportunities, promote self-sufficiency and strengthen communities, to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice.  To learn more about IHCDA visit us at www.in.gov/ihcda.  
  
Salary: 
The salary for this position may be commensurate with education and/or experience. 

About the Job:

The Community Support System Navigator reports to the Youth Services Manager in the Indiana Housing and Community Development Authority (IHCDA) for the purpose of connecting vital resources for homeless youth with the McKinney-Vento liaisons within each region. 
Work is performed primarily in a regionally located office environment. 
Travel is required within the State of Indiana about 50% of the time, including quarterly meetings on-site in Indianapolis. 

A Day in the Life:

Explore and document the full network of services available for homeless youth and families in key communities in the region you serve. Become the knowledge hub for these resources and ensure that youth who are at risk or experiencing homelessness have ease of access to these vital resources. Identify barriers for youth at risk and seek ways to minimize these barriers.

 

Communication & Collaboration:

  • Become familiar with the state of homeless services across state agencies; understand state & federal laws/rules regarding youth homelessness.
  • Establish relationships with homelessness serving agencies.  Provide resources and connections to expand their offerings to youth. 
  • Collaborate with local school district and charter school level McKinney Vento liaisons to assist eligible students and families with accessing school-based and community-based services. 
  • Collaborate with Domestic Violence Shelter McKinney Vento liaisons to assist at risk youth with necessary resources for housing stability. 
  • Identify, collaborate with, and provide resources to agencies serving sub-populations of youth who are at greatest risk of housing insecurity, to include youth aging out of foster care, youth involved in the juvenile system, youth who identify as LGBTQ+ and youth who are cultural minorities. 

 

Coordination with regional resources:

  • Enhance partnerships between district level McKinney Vento Liaisons and regional Continuums of Care.
  • Develop partnerships with organizations engaging youth experiencing homelessness.
  • Identify, establish relationships with and increase access to wrap around services for youth in each Balance of State Continuum of Care region. 
  • Coordinate with the BoS CoC, including regional chairs and regional coordinated entry leads. Continue to foster those connections.
  • Recruit new regional partners to the Youth and Family CoC Board committee and
  • serve as a key resource for this committee.
  • Support the BoS CoC in making regional connections to support its youth initiatives to develop qualification for an application for the Youth Homelessness Demonstration Program administered by the U.S. Department of Housing and Urban Development (HUD).

 

Utilize Continuous Improvement:

  • Research and apply best practices for serving youth ages 14-24 who have experienced or are at risk of homelessness.
  • Track data points for engagement with youth at risk, McKinney Vento liaisons, agencies providing wrap around services along with newly identified resources that support youth who have lived experience or who are at risk of homelessness. This information will be reported monthly to the Youth Services Manager, in order to comply with funding requirements as well as to assess effectiveness of HYRP.
  • Engage in monthly peer Navigator meetings to assess data, determine effectiveness of HYRP and identify best practices.

What You'll Need for Success:

  • Advanced communication skills, and the ability to communicate with all levels of management, staff, external clients and those with diverse backgrounds, education and economic levels. 
  • Must be able to be to take initiative in performing daily duties with little supervision.
  • Proven verbal and written communication skills are essential. 
  • Ability to juggle multiple requests and meet multiple deadlines.
  • Must be able to think logically and analytically including understanding implementing DOE regulations. 
  • Ability to work well in a team environment and also make independently make sound decisions about relationship building and communications. 
  • Must be able to develop training content and conduct trainings.  
  • Strong presentation skills and the ability to facilitate small and large group presentations by utilizing webinars, power points or in person on a regular basis for training, education and technical assistance. 
  • Must be able to be proactive in anticipating and alerting others to problems with projects or processes.
  • Demonstrates customer service orientation.
  • Must be able to prioritize, organize tasks and time, and follow up. 
  • Perform responsibilities efficiently and timely.
  • Must have skills to become proficient in current data analysis tools and computer systems technology and the ability to learn and adapt to each HUD and IHCDA software system. Training will be provided.  
  • Be highly proficient in basic computer skills, i.e. Microsoft Word, Excel, Powerpoint, Internet usage (e-mail). 
  • Knowledge of HMIS software is preferred, though not required. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

     

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

 

Current Employee? Click here to apply.


Nearest Major Market: South Bend