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Family Case Manager

Date Posted: 
Requisition ID:  55421

Seymour, IN, US, 47274

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


*DCS is Hiring Throughout the State of Indiana!*

The Indiana Department of Child Services is hiring Family Case Managers throughout the State of Indiana. We will be holding a regional cohort training on March 23 in Jackson County. Please find a map of the DCS regions at this link. We are focused on hiring staff in the following regions:

  • 5, 10, 11, 12, 13, 14, 15, 17, 18


About the Department of Child Services:

DCS protects children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers child support, child protection, adoption and foster care throughout the State of Indiana. 

Mission:  The Indiana Department of Child Services engages with families and collaborates with state, local and community partners to protect children from abuse and neglect and to provide child support services.

Vision: Indiana children will live in safe, healthy and supportive families and communities.

Values: Respect, Prevention, Safety, Stability, Permanency, Responsibility, Accountability, Continuous Improvement


Hire Salary: The starting salary for the Family Case Manager position is $35,776 annually. Upon successful completion of the cohort training, the salary will be increased to $40,092 annually. Cohort training lasts approximately 12 weeks and is subject to change contingent upon successful completion of CLASSROOM AND learning activities.

About the Job:

Family Case Managers work within a Local County Office of the Department of Child Services (DCS).  The purpose of the position is to protect children from abuse and neglect and either maintain or reunify families whenever possible and, when in the best interest of the child, to achieve a permanent home or independent living for children unable to be reunited with their families in a timely manner.  The incumbent reports to either a Family Case Manager Supervisor 4 in the larger counties or to the County DCS Director in smaller counties.

A Day in the Life:

The essential functions of this role are as follows:

  • Investigates reported incidents of child abuse, neglect or dependency, makes determination of whether or not the incident is substantiated and develops recommendations to a Juvenile Court or County Director for disposition.
  • Assesses safety and level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants; places child in a protected environment.
  • Performs needs assessments to determine treatment options for families and children evaluated to be abused/neglected or referred by law enforcement, other social service agencies or schools as a possible in need of services (CHINS).
  • Testifies in either a Juvenile or Criminal Court of Law concerning the needs of the families and children that are assigned to the incumbent’s caseload, the families’ ability to remedy the abusive/neglectful situation, or concerning alleged criminal activities of a parent or other perpetrator.
  • Makes recommendations to the court for the return of children to their families, following assessment of safety or risk to the child throughout the life of the case.
  • Prepares pre-dispositional, dispositional and progress reports to the courts, maintains case files and develops briefing reports for the community child protection team, in-office case staffings or external provider staffings.
  • Develops “informal adjustment” plans with families and children in their home to divert children from the juvenile justice system and meet the “least intrusive intervention” standard.
  • Develops case plans collaboratively with families to assist them in becoming more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child. This plan must be developed in a manner that recognizes unique needs and the diverse backgrounds of the children and their families. Revises case plan as needed to meet the dynamic needs of the child and family.
  • Monitors treatment plans of contractual service providers to determine if they are consistent with the case plan.
  • Develops discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.
  • Assesses the service capability of residential treatment programs and providers to ensure that they meet the needs of children and their families.
  • Accepts on-call responsibility periodically to receive and investigate allegations of child abuse/neglect.
  • Coordinates local service delivery for a family or children to assist them towards the establishment of a safe and stable home for children.
  • Counsels families regarding the social needs and skills of families and children.
  • Conducts home studies, family histories and recommends placement for adoption to an adoption team and assumes lead role in decision making regarding the family to be selected to adopt the child.
  • Visits children in out-of-home placements to coordinate family reunification, adoption or independent living efforts.
  • Maintains data which provides management an opportunity to evaluate family and children needs on a trend analysis basis.
  • Performs related duties as assigned.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You Need for Success:
  • Bachelor’s degree from an accredited college/university is required with at least 15 semester hours or 21 quarter hours in Child Development, Criminology, Criminal Justice, Education, Healthcare, Home Economics, Psychology, Guidance and Counseling, Social Work, or Sociology required.
    • BSW and/or MSW degree preferred
  • Required to possess and maintain a valid drivers’ license, independent reliable automobile and appropriate automobile insurance coverage at all times.   
  • The Indiana Department of Child Services is a drug free workplace.  Candidates are subject to pre-employment and random drug/alcohol testing.


Training Requirements:  This position requires the incumbent to complete a mandatory twelve (12) week training session.  The training session will consist of classroom based modules and transfer of learning modules. Classroom instruction will occur in Indianapolis, Indiana and transfer of learning will occur in the local county office.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer


Keywords: Investigate, child abuse, neglect, assessment, safety, counsel, casework, child protection, child development, foster care, family preservation, adoption, social services, child welfare, facilitate, facilitator, teacher, education, school, psychology, healthcare, children, family, assess, corrections, correctional officer, law enforcement, police, officer.

Current Employee? Click here to apply.

Nearest Major Market: Seymour