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Foster Care Clerical Assistant

Date Posted:  Aug 13, 2019
Requisition ID:  14341
Location: 

Rochester, IN, US, 46975

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

About the Job:

The Child Services Assistant works for the Indiana Department of Child Services (DCS) and provides case management administrative and clerical support services to the Foster Care Services team.

What You'll Do:
  • Provides case management administrative support;
  • Transcribes notes and prepares case documents and forms;
  • Responsible for data entry of case and client information;
  • Develops a case file on each client, which includes necessary forms, all correspondence, case history, and court records;
  • Maintains a variety of case files and records management, ensuring information is kept organized and that all necessary case documentation is contained therein;
  • Schedules meetings and home visits with clients, communicating directly with involved parties;
  • Obtains required reports and case documents from clients;
  • Receives and responds to routine requests for information and documents;
  • Receives and responds to routine inquiries from client and/or the public by telephone and/or correspondence regarding case information, services, and/or programs;
  • Provides clerical assistance at child-family team meetings and hearings by taking notes, providing follow-up questions to case managers and clients, and keeping track of documents;
  • Maintain client files and case information; 
  • Communicates with agency staff for the purposes of coordinating case information;
  • Performs other administrative tasks for section/division;
  • Performs other related duties as required.
What You'll Need to Succeed:
  • Knowledge of clerical procedures involved in the gathering and compiling of statistical data or the preparation of reports;
  • Basic knowledge of casework methods, practices and procedures;
  • Working knowledge of computer software systems and data entry procedures;
  • Knowledge of child welfare and social work terminology and documentation;
  • General knowledge of established social work principles and theories including social psychology, family relations, human behavior and motivation;
  • General knowledge of federal and state regulations and policies related to child welfare;
  • Knowledge of agency policies and procedures;
  • Working knowledge of the agency’s programs and current issues;
  • Ability to organize caseloads and work to set priorities in order to meet the case and client needs;
  • Ability to maintain confidentiality;
  • Working knowledge of community resources, both public and private;
  • Ability to draft and develop routine case related forms, reports, and correspondence;
  • Ability to communicate effectively in writing or verbally;
  • Ability to use tact and empathy in dealing with clients and local office visitors and answering telephone calls;
  • Proficient in English grammar and composition; 

 

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave

 

 

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.


Nearest Major Market: Fort Wayne
Nearest Secondary Market: LaFayette

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