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Security Officer

Date Posted:  Aug 2, 2022
Requisition ID:  386246

Richmond, IN, US, 47374


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.



About the Richmond State Hospital:

Richmond State Hospital is about the people we serve and the community relationships we have developed dating back to 1890. Richmond State Hospital is a public behavioral health facility operated by the state of Indiana and one of six state psychiatric hospitals within the Family and Social Services Administration Division of Mental Health and Addiction. As part of a newly integrated system of state psychiatric hospitals, we serve consumers across the state as the Eastern Center of Excellence in Mental Health and Addiction Services.


Nestled in northwestern Richmond, our beautiful campus provides a quiet and peaceful environment. We provide psychiatric and co-occurring treatment to all adults regardless of race, religion, sex, gender identification, age, handicap, national origin and ability to pay for services. We are proud of our heritage and committed to continuing our tradition of service.


Richmond State Hospital offers individual psychotherapy, group psychotherapy, chaplain services, family therapy and education, group psycho-education, rehabilitation therapies, and patient employment opportunities. Unit-based programming is augmented with campus-wide specialty groups. RSH has been a state leader in evidenced-based medication prescribing to both reduce the risks associated with polypharmacy and optimize clinical outcomes. The hospital clinical and medical leadership collaborate with the unit treatment teams to provide the most contemporary and comprehensive care possible.



Salary Information:

Starting pay for this position is $13.21/hour but may be compensable with experience.


About the Job:

As the Security Officer, you will be responsible for ensuring the safety of the assigned agency’s visitors or facility.  In this position, you will provide excellent customer service, a clean and safe environment for our guests, and to meet the expectations of responsible use of natural and cultural resources that are outlined in policy, procedures, and rules. In this position, you will work nights, weekends, and holidays when no manager is present requiring you to make decisions using sound judgement and problem-solving skills.  

A Day in the Life:

The essential functions of this role are as follows: 

  • Provide excellent customer service to the guests to ensure the safety of all visitors.  
  • Educate customers on all property regulations and use customer service techniques to gain voluntary compliance.  
  • Manage responsibilities for employee safety and security during shift change and during transport and deposits of revenue. 
  • Patrol and inspect the property to ensure the security and safety of buildings, grounds, patrons, and employees.  
  • Conduct routine safety inspections of grounds and facilities, which may include playgrounds, buildings, or equipment such as fire extinguishers, smoke detectors, etc.  
  • Respond to emergency situations on the property such as missing persons, accidents, first-aid emergencies, domestic disputes, and alcohol-related problems. 
  • Respond to non-emergency property disruptions. 
  • Resolve property complaints and obtain voluntary compliance from guests for minor rule violations and disputes. 
  • Complete any required documentation including accident reports, incidents reports, individual statements, and daily patrol reports. 
  • Perform routine labor and grounds maintenance duties such as mowing, weed eating, picking up brass, removing trash, etc. 
  • Act as a backup for sales of campsites, resale items, sales of annual and daily entrance permits. 
  • Assist law enforcement and emergency personnel when called upon to do so. 


Additional Essential Functions for Range Facilities: 

  • Conduct safety briefings to each individual visitor of the shooting range regarding handling of firearms, handling of ammunition/firearm malfunctions safely, and supervising safety aspects of shooting activities. 
  • Responsible for the completion of sales for range fees. 


The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.  

What You'll Need for Success:

You must meet the following requirements to be considered for employment: 

  • Ability to make critical decisions under stress and potentially administer first aid. 
  • Mastery of customer service techniques and exceed customer expectations.  
  • Ability to operate park radios and/or cell phones according to policy. 
  • Working knowledge of how to protect natural and cultural resources from misuse or damage. 
  • Working knowledge of the property’s safety programs. 
  • Basic knowledge of the unique natural and cultural resources located on the property.   
  • Ability to communicate with guests in a positive, professional, and helpful manner. 
  • Ability to perform a variety of routine tasks involving the care and maintenance of property buildings, grounds, utilities, vehicles, and equipment. 
  • Must be able to operate snowplow equipment, tractors with implements and other similar construction equipment. 
  • Ability to manage multiple tasks at once and maintain effectiveness with little or no direct supervision.  
  • Ability to work irregular work schedules including weekends, evenings, and holidays. 
  • Ability to work outdoors in a variety of weather conditions.    

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Richmond Indiana