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Communications Operator

Date Posted:  Jul 18, 2022
Requisition ID:  382561

Richmond, IN, US, 47374


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Job:

The Communications Operator is responsible for operating the switchboard by receiving and transferring incoming calls. Assists clients and staff making outgoing calls. Responsible for answering the emergency telephone and communicating emergency notifications and the coordination of communication during emergencies. Sending individual and group pages. Assists with greeting and signing in visitors. Assists with answering timekeeping telephones when able. Distribution of keys for hospitality houses, pond, gym and chapel.

A Day in the Life:

  • Primary responsibility is to answer incoming calls in a timely manner.
  • Answer emergency line immediately. 
  • Assist in timekeeping office with phone calls when able.
  • Utilize paging system.
  • Assist staff and clients with placing and receiving phone calls.
  • Distribution and retrieval of keys to the pond, gym, and Chapel.
  • Signs visitors in and out of the Hospitality Houses.
  • Greets and registers visitors, and assists them with locker keys when necessary.
  • Acts as a backup driver when needed.
  • Monitors patients coming in and out of the front entrance of CTC.

What You'll Need for Success:

Supervisory Responsibilities/Direct Reports:

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Richmond Indiana