Security Officer
Plainfield, IN, US, 46168
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Law Enforcement Training Board:
The Indiana Law Enforcement Training Board is the governing body of the Indiana Law Enforcement Academy, located in Plainfield, Indiana. The Board is comprised of 17 members, who have been appointed by the governor. The board sets the requirements and criteria for the basic training of law enforcement officers throughout the State of Indiana, which became mandatory in 1972.
Role Overview:
The Security Officer works independently after receiving broad, general instructions from the property management team and often works without direct supervision and frequently must make decisions in the absence of a manager. Employee uses current division Standing Operating Procedures, property regulations, security training, and customer service principles to maintain a safe, healthy, and welcoming environment for our guests. Employee is frequently required to make decisions on varied and complex matters while keeping in mind the best interests of the assigned agency.
Salary Statement:
The salary for this position traditionally starts at $31,668.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
- Provide excellent customer service to the guests to ensure the safety of all visitors.
- Educate customers on all property regulations and use customer service techniques to gain voluntary compliance.
- Manage responsibilities for employee safety and security during shift change and during transport and deposits of revenue.
- Patrol and inspect the property to ensure the security and safety of buildings, grounds, patrons, and employees.
- Conduct routine safety inspections of grounds and facilities, which may include playgrounds, buildings, or equipment such as fire extinguishers, smoke detectors, etc.
- Respond to emergency situations on the property such as missing persons, accidents, first-aid emergencies, domestic disputes, and alcohol-related problems.
- Respond to non-emergency property disruptions.
- Resolve property complaints and obtain voluntary compliance from guests for minor rule violations and disputes.
- Complete any required documentation including accident reports, incidents reports, individual statements, and daily patrol reports.
- Perform routine labor and grounds maintenance duties such as mowing, weed eating, picking up brass, removing trash, etc.
- Act as a backup for sales of campsites, resale items, sales of annual and daily entrance permits.
- Assist law enforcement and emergency personnel when called upon to do so.
- Workday attendance at assigned worksite(s) is an essential function of this position.
Additional Essential Functions for Range Facilities:
- Conduct safety briefings to each individual visitor of the shooting range regarding handling of firearms, handling of ammunition/firearm malfunctions safely, and supervising safety aspects of shooting activities.
- Responsible for the completion of sales for range fees.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- Ability to make critical decisions under stress and potentially administer first aid.
- Mastery of customer service techniques and exceed customer expectations.
- Ability to operate park radios and/or cell phones according to policy.
- Working knowledge of how to protect natural and cultural resources from misuse or damage.
- Working knowledge of the property’s safety programs.
- Basic knowledge of the unique natural and cultural resources located on the property.
- Ability to communicate with guests in a positive, professional, and helpful manner.
- Ability to perform a variety of routine tasks involving the care and maintenance of property buildings, grounds, utilities, vehicles, and equipment.
- Must be able to operate snowplow equipment, tractors with implements and other similar construction equipment.
- Ability to manage multiple tasks at once and maintain effectiveness with little or no direct supervision.
- Ability to work irregular work schedules including weekends, evenings, and holidays.
- Ability to work outdoors in a variety of weather conditions.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
