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Clerical Assistant - Records Clerk

Date Posted:  Aug 3, 2022
Requisition ID:  385566

Plainfield, IN, US, 46168

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


Next level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Indiana Law Enforcement Training Board:
The Indiana Law Enforcement Training Board is the governing body of the Indiana Law Enforcement Academy, located in Plainfield, Indiana. The Board is comprised of 17 members, who have been appointed by the governor. The board sets the requirements and criteria for the basic training of law enforcement officers throughout the State of Indiana, which became mandatory in 1972.


The salary for this position traditionally starts at $28,366.00 per year but may be commensurate with education and/or experience.

About the Job:

You will serve as a Records Clerk for the Indiana Law Enforcement Academy (ILEA) responsible for processing and maintenance of records of police officers in the State of Indiana.  Functions in a clerical support role as the agency Records Clerk responsible for the maintenance of law enforcement personnel training records. 

A Day in the Life:

The essential functions of this role are as follows: 

  • Responsible for maintaining and updating Law Enforcement Training Board certified instructor files/records in Acadis
  • Responsible for maintaining and updating Law Enforcement Officer records in Acadis
  • Responsible for maintaining and updating Law Enforcement Training Board Certified Provider files/records in Acadis
  • Responsible for maintaining mandated annual training reports for assigned departments
  • Responsible for processing public records requests
  • Operate multi-line telecommunication system to receive, place, and/or route calls
  • Accurately compose messages and distribute them to appropriate internal and external customers
  • Scan, verify, and release documents into the electronic records database
  • Serve as Receptionist/Switchboard relief on a rotation basis
  • Other clerical duties as assigned.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.  

What You'll Need for Success:

  • Working knowledge of and ability to operate a multi-line telecommunication system
  • Must have excellent customer service skills
  • Must have a working knowledge of computer software such as Microsoft Office and the ability to learn and comprehend new computer programs
  • Must have general knowledge of clerical procedures, methods, and principles
  • Must possess above-average observation skills and attention to detail
  • Must be able to multi-task and work well under pressure using diplomacy, courtesy, and tact
  • Working knowledge of standard office equipment including typewriter, computer, copier, scanner, and fax.

Supervisory Responsibilities/Direct Reports:

This role provides direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis