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Clerical Assistant

Date Posted:  Jan 8, 2022
Requisition ID:  245743
Location: 

Plainfield, IN, US, 46168

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.

 

About the Reception Diagnostic Center:

The Reception Diagnostic Center (RDC) is a maximum-security intake facility for adult males sentenced to the Indiana Department of Correction. All adult males are received at RDC, classified, and transferred to long-term facilities. RDC was completed in two phases:  the first phase consisted of 204 cells and was completed in 1971. Phase two was completed in 1993, which added 144 additional cells and administrative and operational space. RDC has a capacity/total of 695 offenders.

 

Salary Information:

This role starts at a base salary of $25,766.

About the Job:

As the Clerical Assistant, you will provide technical support functions within a state agency and work with a high degree of independence requiring technical knowledge of agency rules, regulations, and general services.

 

 

If you have any questions email:

IDOCRR@idoc.IN.gov

A Day in the Life:

The essential functions of this roles are as follows:

  • Coordinate the work activities of administrative and support services such as preparing correspondence, maintaining reference and resource materials, and updating files, forms, and reports.
  • Prepare a variety of periodic statistical, informational, and/or work activity reports.
  • Maintain complete forms, filing, processing, and accuracy control system through the distribution of work activities to lower-level clerical staff, through the maintenance of special records and through ongoing contacts with other agencies and departments.
  • Ensure completion of appropriate application or eligibility forms for services, monitoring validity of information submitted, concurrence with regulations, and inclusion of proper signatures which vary depending upon circumstances.
  • Answer questions and provide technical information to the public and to other agencies regarding special regulations or methods of solving problems.
  • Receive a variety of correspondence, eligibility forms, and/or informational inquiries, prepare responses to same or determine appropriate procedures to gather information or process forms.
  • Maintain confidentiality of resource information following agency policy and legal constraints.
  • Maintain a variety of control data for which ongoing updates and tabulations are necessary.
  • Train and coordinate work of lower-level clerical staff.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.  Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

What You'll Need for Success:

  • Specialized knowledge of the procedures involved in applying policies, programs and activities of the department as well as working knowledge of other related agency programs and other departments within same agency.
  • Specialized knowledge of available records and resource material and an ability to trace required information.
  • Practical knowledge of office organization, accepted clerical procedures and management of bookkeeping or record keeping system.
  • Specialized knowledge of rules and regulations affecting the work.
  • Basic knowledge of computer procedures.
  • Ability to compose technically accurate correspondence and reports using correct grammar, spelling and punctuation.
  • Ability to work independently in solving problems, ensuring compliance with regulations, ensuring smooth work flow and generating required work as appropriate.
  • Ability to work under pressure and to practice diplomacy, tact and courtesy.
  • Ability to attend to detail and maintain accuracy and confidentiality.
  • Ability to read resource material, extract appropriate information and apply as needed.

Supervisory Responsibilities/Direct Reports:

This role may serve as a team lead for an assigned work group.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 

 

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis