BMV Regional Manager
Noblesville, IN, US, 46038
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
Role Overview:
The Indiana Bureau of Motor Vehicles is seeking a talented management professional for a Regional Manager position in Indiana. The Regional Manager oversees the operations for multiple license branches in designated regions throughout Indiana.
Salary Statement:
The salary for this position traditionally starts at $75,010.00.
A Day in the Life:
The essential functions of this role are as follows:
- Ensure all license branches provide excellent customer service.
- Encourage and apply teamwork among all managers and associates.
- Direct and coach employees to create training and development plans according to set standards.
- Continuously evaluate all employees’ performance and communicate feedback to develop employees.
- Identify problems and take immediate corrective action to resolve conflict in a positive manner.
- Work directly with peer groups to achieve goals.
- Act as a subject matter expert for Branch Operations within the Central Office operations
- Achieves results by maximizing productivity.
- Oversee financial accountability within the allocated region.
- Analyze customer volume to accurately forecast staffing needs.
- Conduct quarterly audits for license branches in assigned regions to ensure operational compliance.
- Follow and support the BMVC’s mission, policies, and procedures and implement with all employees.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
You must meet the following requirement to be considered for employment:
- Four-year college degree preferred or 4 years of work experience
- Experience managing multiple locations
- Ability to effectively lead a large team
- Ability to manage multiple branches within a large radius
- Excellent verbal and written communication
- Ability to quickly gain knowledge of BMV policies and procedures
- Strong internal and external customer service skills
- Ability to work well under pressure
- Demonstrate a high level of professionalism
- Strong computer skills
- Ability to travel up to 20 percent of the time to branch locations, training, or branch-related community activities.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
