BMV Manager in Training - Region 4

Date Posted: Jun 18, 2025

Requisition ID: 461511

Location:

Noblesville, IN, US, 46060

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Bureau of Motor Vehicles (BMV):

The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees.

The BMV’s mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we:

• Invest in our employees

• Engage our customers

• Provide sustainable systems

• Embrace product innovation

Role Overview:

Managers in Training direct the workflow of Customer Service Representatives and assist with the overall duties and responsibilities of the branch. A Manager in Training will float to any branch in the Region to assist or develop work skills to later promote to a member of management. You will assist the Branch Manager in assessing branch needs as well as conduct meetings with staff. You will work alongside leadership to train, develop, and mentor Customer Service Representatives to be the best employees they can be.

Salary Statement:

The salary for this position traditionally starts at $47,320.00.

A Day in the Life:

Working Description:

The essential functions of this role are as follows:
•   Oversee the branch’s daily operations.
•   Conduct meetings with branch staff.
•   Assist leadership with scheduling for the branch.
•   Assist with the daily opening and closing of the branch.
•   Complete weekly reports.
•   Complete daily records for all balances and deposits.
•   Aid leadership in the resolution of escalated customer complaints.
•   Partner with Branch Manager and HR staff to ensure training, development, evaluation, and discipline is completed in accordance with policy.
•   Monitor BMV inventory and office supplies.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Need for Success:

Working Requirements:
•   High school diploma or equivalent.
•   Two (2) years of experience as a manager in a service industry.
•   Ability to communicate exceptionally with all variety of employees and customers.
•   Experience with writing reports and presenting.
•   A high level of critical thinking and the ability to troubleshoot.
•   A drive to assist with the training and development of BMV employees.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.