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Community Liaison

Date Posted:  Jan 12, 2022
Requisition ID:  302782

New Castle, IN, US, 47362

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


About the Office of Community and Rural Affairs (OCRA):


OCRA works with local, state and national partners to provide resources and technical assistance to aid communities in shaping and achieving their vision for community and economic development.




The starting salary for this position is traditionally $45,000 per year but may be commensurate with education and/or experience.

About the Job:


The CL serves the Indiana Office of Community and Rural Affairs (OCRA) and the Lt Governor as the front door to state government for local leadership. They represent the interests of Indiana, the Lt Governor, and OCRA. The CL serves as a two-way conduit of knowledge and expertise seeking to understand the needs and priorities of the communities they serve and offers technical assistance, convenes partners, and presents resources in the form of both programmatic and financial offerings from OCRA, state, federal, and other partners.  The East Central Community Liaison (CL) serves these counties:  Delaware, Fayette, Franklin, Hamilton, Hancock, Henry, Howard, Madison, Marion, Randolph, Rush, Shelby, Tipton, Union, and Wayne.

A Day in the Life:


The essential functions of this role are as follows:

  • Serve as front door to state government by growing and maintaining working relationships with local and regional leaders including, but not limited to elected officials, local economic development officials (LEDOs), chambers of commerce, community foundations, Main Street organizations, regional planning organizations, professional consultants, other state and federal agencies, and the general public regarding agency activities and services.
  • Achieve all in person meeting metrics as set by the agency within designated region, including meeting with each of the following annually:  2 meetings per mayor, 2 meetings per LEDO, 1 meeting per Indiana Main Street Director,  1 meeting per Community Foundation, 1 meeting per County Commissioner, 1 meeting per Convention of Visitor Bureau, 2 meetings per Town Manager, 2 meetings per Clerk Treasurer, 1 meeting per Chamber of Commerce.
  • Enter community interactions weekly through electronic portal to track the number of in person meetings, phone calls and emails with key customers.
  • Provide and present a regional summary to central office staff.
  • Participate in all OCRA Staff meetings, internal and external trainings, workshops, and agency sponsored events.
  • Maintain a working knowledge of all OCRA programs.
  • Provide technical assistance to communities in the engagement of agency programs.
  • Foster a culture of innovation, committed to meeting current and emerging customer needs. 
  • Effectively and proactively communicate with design professionals, builders and developers, attorneys and local community officials and staff on the status of major projects and initiatives.  
  • Respond to all inquiries relating to specific projects and/or requests for other (programmatic) information. 
  • Evaluate issues regarding municipal public works and make recommendations to assist communities in achieving their goals and priorities.
  • Seek, document, highlight, and disseminate community economic development best practices.
  • Provide neutral facilitation services for fact-finding, asset mapping, and problem solving for communities and appropriate organizations.
  • Identify, link, and convene local and regional groups with common missions and interests to move their communities forward.
  • Utilize internal and external resources, technology and continuous improvement techniques to report metrics, improve process, create more capacity and deliver greater value.
  • Review project development plans (preliminary engineering reports, comprehensive plans, feasibility studies, etc.) for compliance with technical requirements, regulations and standards.  
  • Discuss proposed project details with diverse community stakeholders to evaluate program eligibility and competitiveness ahead of application submission.  


The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

What You'll Need for Success:


The successful candidates will have a demonstrated combination of education and experience that provides the knowledge, skills, and ability needed to perform the duties and responsibilities.

  • B.S./B.A. degree or extensive related work experience.
  • Considerable interpersonal communication skills, both written and verbal.
  • Outgoing positive approach to new ideas and concepts.
  • Understand and the relationships between Indiana’s community economic development goals and various programs and services provided by the agency and its partners.
  • Ability to travel extensively within the assigned region and the state.
  • Ability to speak and present to small and large audiences.
  • Ability to perform basic computer office functions including: Microsoft Office (Word, Excel and PowerPoint, Outlook).
  • Ability to effectively prioritize and execute tasks in a demanding environment.

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:


The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers premiums discount for the medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave
  • Free Parking
  • Free LinkedIn Learning


Equal Employment Opportunity:


The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: New Castle