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Local Office Director

Date Posted:  Nov 19, 2021
Requisition ID:  286674

Marion, IN, US, 46952

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


Hire Salary:

The minimum salary for this classification is $63,466. Salary for internal candidates will be determined by promotion/demotion policy.


About the Department of Child Services:

Mission:  The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.

Vision: Children will live in safe, healthy and supportive families and communities.

Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:

  • Respect for all
  • Racial justice
  • Diversity and inclusion
  • A culture of safety
  • A commitment to continuous improvement

About the Job:

The Local Office Director is responsible for providing leadership to staff and managing operations within the respective office.  In addition, the Local Office Director will participate in regional child welfare practice decisions.  This role is expected to integrate and embed a learning environment inclusive of all staff, and a culture and climate of respect towards children, families and staff alike. The Local Office Director will partner with a variety of internal and external partners to successfully carry out the mission of the agency.

A Day in the Life:

The essential functions of this role are as follows:

  • Oversees the management of local office operations;
  • Establishes and/or communicates and interprets policy and objectives to supervisors and staff that is inclusive, respectful and adheres to the vision, mission and core values of the Department;
  • Identifies management and organizational opportunities and provides training and development opportunities to staff;
  • Interacts with the community by attending meetings, serving on committees, and giving presentations to interested groups;
  • Integrates services with those of other organizations to provide seamless services to children and families;
  • Sets goals and objectives for child welfare management to ensure the safety, wellbeing and permanency of children in a timely and efficient manner;
  • Analyze, interpret and utilize child welfare data and metrics to inform decision making;
  • Ensures effective monitoring and accountability of staff to meet the best interest of children specifically for direct reports, and ensures accountability of the direct reports to set similar goals and objectives for the staff they supervise;
  • Designs strategies to work with and recruit foster parents;
  • Implements state policy goals locally and autonomously without losing the main objective or the original meaning of the goals;
  • Develops strategies that promote and reinforce the agency practice model considering client and employee interactions;

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

What You'll Need for Success:

  • Extensive knowledge of public relations and communication theory and practice;
  • Extensive knowledge of the programs, organizations, functions, mission, core values and  operational goals of the Department of Child Services (DCS);
  • Extensive knowledge of federal, state, and local government operations;
  • Extensive knowledge of Indiana State laws, policies, and procedures that apply to DCS services and programs;
  • Excellent verbal and written communication skills;
  • Broad knowledge of human service delivery systems;
  • Broad knowledge of change management and conflict resolution;
  • General knowledge of the operation of state and local community and advocacy groups;
  • Sound knowledge of employee relations, engagement techniques and solutions;
  • Ability to establish and maintain cooperative working relationships with a wide range of internal and external stakeholders and representatives;
  • Ability to address the public, special interest groups, and organizations in open forum;
  • Ability to solve complex problems;
  • Ability to effectively prioritize and manage multiple high profile cases or emergency projects/situations;
  • Required to possess and maintain a valid drivers’ license, independent reliable automobile and appropriate automobile insurance coverage at all times.   
  • The Indiana Department of Child Services is a drug free workplace.  Candidates are subject to pre-employment and random drug/alcohol testing.

Supervisory Responsibilities/Direct Reports:

This role provides direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers premiums discount for the medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave
  • Free Parking
  • Free LinkedIn Learning


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Marion Indiana