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Watch Desk Officer

Date Posted:  Jan 19, 2023
Requisition ID:  416665

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


About the Indiana Department of Homeland Security:

The Indiana Department of Homeland Security (IDHS) leads Indiana's emergency planning and operations, first responder training and fire and building safety. The Indiana State Fire Marshal leads the Division of Fire and Building Safety (within IDHS), which oversees the enforcement of building codes and includes a fire investigations unit. The agency certifies and trains thousands of first responders and also hosts state-level exercises each year. IDHS also supports the state Emergency Operations Center (EOC), which leads response and coordination efforts for large-magnitude incidents.


Salary Statement:

This position typically pays $22.00 per hour, depending on qualifications, limited to working 180 calendar days.

About the Job:

The purpose of the Watch Desk Officer is to collect, evaluate, analyze, and disseminate information to support local, state, and federal public safety agencies in mitigating, preparing for, preventing, responding to, and recovering from natural or man-made incidents and disasters.

A Day in the Life:

The essential functions of this role are as follows:

Manage requests for information (RFI) and requests for service (RFS).
Handle emergency resource requests for Indiana Department of Environmental Management (IDEM), arson investigators, radiation investigations, elevator and amusement ride inspections, search and rescue canines, cyber-attacks and incidents, Indiana State Department of Health (ISDH) Chempack program, and the Indiana Mutual Aid Response Program.
Input information into 24-hour watch log.
Monitor all available media sources, intelligence sources, and homeland security resources to identify incidents and potential incidents in a timely manner.
Create real time incident reports for distribution among local, state, and federal public safety personnel.
During a state level emergency, assist in the activation of the State Emergency Operations Center.
Coordinate and facilitate emergency conference calls for the purposes of information sharing with executive level leadership and other key stakeholders in emergency situations.
Must be able to operate all IDHS applications including WebEOC, Sharepoint, Oracle, GR2 Analyst, Elite Dispatch, J-Smart Satellite Radio, BlackBoard, IJET, Jabber, SmartHub, GIS, and others.
Utilization of IPAWS (Integrated Public Alert and Warning System) to alert the public at large of life threatening incidents.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.   

What You'll Need for Success:

You must meet the following requirement to be considered for employment:

  • Basic knowledge of planning techniques and procedures. 
  • Basic knowledge of urban planning, transportation planning and state and local economic and industrial development. 
  • Basic knowledge of emergency disaster, emergency cause and effect and procedures and methodology to minimize adverse effects. 
  • Ability to use the techniques of fact-finding and analysis to interpret statistical information and trends concerning the physical, social, and economic aspects of population centers. 
  • Ability to explain the programs and secure cooperation between local, state, and federal government and private executives. 
  • Ability to communicate effectively, both orally and in writing and through structured media.
  • Ability to develop feasible techniques and methods to achieve plan solutions. 
  • Ability to comprehend and interpret federal and state laws, guidelines, and regulations relative to disaster planning and operations. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.


Benefits of Employment with the State of Indiana:


The State of Indiana offers a comprehensive benefit package for part-time employees which includes: 

  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:


The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis