Wastewater Fee Billing Coordinator
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Environmental Management:
Our mission is to implement federal and state regulations to protect human health and the environment while allowing the environmentally sound operations of industrial, agricultural, commercial, and governmental activities vital to a prosperous economy. We issue air, water, solid, and hazardous waste permits that restrict discharges to environmentally safe levels. Staff members inspect and monitor regulated entities; provide compliance and technical assistance; monitor and assess air, land, and water quality; use enforcement actions as necessary to ensure compliance; and respond to incidents involving spills to soil or waters of the state.
Role Overview:
This position is for the NPDES Wastewater Fee Billing program and exists within the Surface Water and Operations Branch/Operations Section of the Office of Water Quality (OWQ) of the Indiana Department of Environmental Management (IDEM). The incumbent reports to the Section Chief of the Operations Section, and is responsible for coordination, development, implementation, updating, assessment, determination, evaluation and management of the IDEM programs related to the NPDES annual OWQ fee billing program by ensuring that consistent policies and procedures are followed. This position also functions as the backup to the OWQ Drinking Water Fee Coordinator for Drinking Water Fee Billing programs by ensuring that consistent policies and procedures are followed between the two programs.
Essential duties and responsibilities include:
- Ensures that information is provided to the Finance Division such that National Pollutant Discharge Elimination System (NPDES) fee invoices can be issued January 15th each year.
- Ensures that information is provided to the Finance Division such that NPDES late fees can be issued no later than April 30th each year (except where precluded from doing so due to extraneous internal circumstances) to all facilities that fail to make payment on or before March 15th.
- Increases collection efforts by actively reviewing the list of outstanding fee invoices on a weekly basis and identifying additional methods of securing payment (in addition to continuing the e-mail, telephone, and letter contacts noted above). Incumbent will coordinate these collection efforts with IDEM's Accounts Receivable when and where appropriate. These collection efforts will continue throughout the year until either all fees have been collected or the delinquent invoices have been referred to IDEM's Accounts Receivable for further referral to the Indiana Attorney General's Office for collection.
- Updates all information in the NPDES fee database within five (5) working days of receiving new or updated data such that the integrity of the database is maintained.
- Provides reports or other information concerning the OWQ NPDES fee billing program to the OWQ Operations Section Chief and the OWQ Fee Program Coordinator upon request.
- Participates in both decision making and policy establishment, as well as implementation and adherence to policies and procedures as they relate to the implementation of the wastewater fee billing program.
- Meets with applicable IDEM staff to identify any needed or desired improvements to the current NPDES fee billing system in regards to coordination of data and workflow both within OWQ and Finance.
Salary Statement:
The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
- Monitor key performance indicators to ensure program effectiveness.
- Assist in developing, updating, and monitoring all policies and procedures related to the program area.
- Answer customer questions about program policies and procedures.
- Act as technical consultant to stakeholders to clarify and interpret policies and procedures.
- Prepare and disseminate monthly and annual program reports.
- Review the budget and program assets are allocated appropriately.
- Monitor compliance and make recommendations to the program to increase efficiencies.
- Prepare training materials and train agency employees on program requirements and usage.
- Deliver communication plans and communications.
- Serve as a liaison between agency and other state and federal agencies.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- a Bachelor's Degree and 1+ year of experience, or
- an Associate's Degree and 3+ years of experience, or
- at least 5+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
Related certifications and coursework may be considered for education or experience.
- Working knowledge in program subject matter obtained through experience and/or education.
- Specialized knowledge of program area including pertinent rules and regulations.
- Basic knowledge of all source materials and references including federal and state laws governing the programs.
- Ability to implement new principles and policies and discern any far-reaching implications.
- Ability to communicate effectively.
- The ability to apply general rules to specific problems to produce answers that make sense.
- Ability to work effectively with a wide variety of stakeholders.
- Working knowledge of accounting and budget principles.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
