Wage Fraud Supervisor
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth.
Role Overview:
This is a supervisor position with multiple direct reports. The Wage Fraud Supervisor is in charge of management of the Wage Fraud Team. Task include managing team’s monthly production trackers, utilizing multiple spreadsheets, reviewing claimants filing history and wages to create investigation cases as needed, review cases for possible prosecution referrals, and actively working on solutions to streamline workflows. They should be able to analyze data, creating resource material, and understanding the wage fraud investigation process proficiently.
Salary:
The salary for this position traditionally starts at $53,222.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
- Review documentation submitted from internal and external sources to determine if a fraud investigation should be set up and assigned for investigation.
- Review and monitor completed cases with fraud investigators to ensure the Federal timeframe for collection of debts regarding UI overpayments are within compliance, as well as to determine which cases should be presented to the DWD Legal department and county prosecutors for prosecution according to DWD current guidelines.
- Analyze claims in UPLINK system to detect patterns associated with fraud and flags claims/groups of claims that appear fraudulent.
- Review claims to detect fictitious employers by researching businesses, reviewing wages, and assuring accurate location of business.
- Serve as a subject matter expert for Prosecution cases and work with the fraud investigators to prepare for Administrative Law Hearings when a decision issued has been appealed.
- Coordinate with local, state, and federal agencies regarding UI information requests and the prosecution of UI fraud cases.
- Assist in establishing Fraud Investigator performance standards and policies.
- Work with Leadership to assess and implement new fraud prevention methods as recommended by the NASWA and the DOL.
- Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
- Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- Preference of minimum two (2) years of Fraud Investigation.
- Must have a valid driver’s licenses.
- The ability to be organized and have attention to detail.
- The ability to compute complicated payroll procedures and basic mathematical functions.
- The ability to partner with local, State and Federal law enforcement agencies and prosecutors.
- The ability to work well under pressure and able to always maintain a professional disposition.
- A specialized knowledge of the UI and Tax systems, and laws, and policies pertaining to each subject, is necessary.
- Ability to delegate work, set clear direction, and manage workflow.
- Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
