Unemployment Insurance Auditor
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth.
Role Overview:
The Unemployment Insurance Auditor 3 position in Unemployment Insurance Tax / Status is located in the DWD Central Office in Indianapolis. UI Tax is responsible for the timely and accurate administration of over 132,000 active employer accounts. The status unit has the additional responsibility for correctly updating the employer records to show new account creation, successorships, account inactivation’s, and account reactivations. By applying knowledge and techniques based on their scope of authority under Indiana Code 22-4, DWD policies, and DWD UI Tax guidelines, the Audit Examiner 3 is the front line problem solver and in the best position to assist employers with UI tax account issues.
Salary Statement:
The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
- Performing extensive research, data analysis, and investigation regarding an employer or assigned case.
- Communicating complex legal concepts related to state and federal tax laws to an employer or its representatives.
- Determining applicability of state and federal unemployment insurance tax laws, regulations, rules, policies, and legal precedents on assigned work.
- Travel to the employer's location may be required depending on the job function assigned to the incumbent.
- Documenting all investigative and determination processes.
- Issuing subpoenas for information related to the investigation.
- Acting as a witness in any legal challenge to investigation or determination.
- Issuing written findings regarding assigned work.
- Some essential functions of this position may be performed onsite at the agency’s worksite or other assigned worksites while some essential functions of this position may be eligible for work from home authorization in accordance with policy. Remote work authorization is not automatic and is dependent upon operational needs and agency approval.
What You'll Need for Success:
You must meet the following requirement to be considered for employment:
- Strong demonstration of adherence to organizational mission and protocols.
- Knowledge and the ability to apply state and federal laws, the Indiana Administrative Code, the Code of Federal Regulations, IRS publications, USDOL UI Policy Letters, state policies and procedures, and legal precedent to execute job duties.
- Knowledge of all UI program areas; understanding of the roles of other employees in the agency and how their roles affect the administration of the UI program.
- Ability to recognize problems, issues, severe non-compliance, and potential fraud, among other assigned work.
- Ability to recognize when program actions concern other agency functions and to communicate with those departments as needed.
- Ability to plan, initiate, and execute program goals and initiatives adequately.
- Ability to juggle multiple competing priorities to meet federal quality and timeliness performance standards;
- Excellent communication, planning, organization, and time management skills.
- Excellent computer skills.
- Excellent record-keeping skills.
- Ability to adapt to updated Information Technology system requirements and new programs affecting UI tax and compliance functions.
- Adherence to standards of professionalism during interactions with many internal and external parties when executing job duties.
- Ability to relate and interact with governmental employees at all levels, employers, and private citizens in a manner conducive to the professional representation of the program.
- Ability to anticipate and evaluate problems that create barriers to achieving goals and initiate corrective actions.
- Ability to think and react calmly in adverse or conflict-driven situations.
- Ability to travel within Indiana, as required for job duties.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
