Current Employee? Click here to apply.

Unemployment Insurance Auditor

Date Posted:  Jul 10, 2024
Requisition ID:  446367

Indianapolis, IN, US, 46204


Work for Indiana


Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.


At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.


About the Indiana Department of Workforce Development (DWD): 
We strengthen Indiana by understanding workforce needs, aligning resources, and providing access to services that empower Hoosiers to thrive in a changing economy.


Role Overview

As an Unemployment Insurance Field Auditor, you will make a positive contribution to the Tax Department and the Agency as a whole by being a productive employee that exemplifies the ideals of accuracy, timeliness, exemplary customer service, and teamwork. Field Auditors are oftentimes the face of DWD with employers and their representatives, so it is crucial that they represent the Agency effectively and in a positive manner. In this position, it will be your responsibility as a tax auditor to verify that employers are correctly reporting wages. It will also be your responsibility to conduct a thorough search of the employer’s records for any evidence of misclassified workers. Failure to properly report wages affects the amount of collectible tax; thereby, affecting the amount of money in the Trust Fund.


Salary Statement

The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience.


A Day in the Life:

The essential functions of this role are as follows:

  • Performing extensive research, data analysis, and investigation regarding an employer or assigned case.
  • Communicating complex legal concepts related to state and federal tax laws to an employer or its representatives.
  • Determining applicability of state and federal unemployment insurance tax laws, regulations, rules, policies, and legal precedents on assigned work.
  • Travel to the employer's location may be required depending on the job function assigned to the incumbent.
  • Documenting all investigative and determination processes.
  • Issuing subpoenas for information related to the investigation.
  • Acting as a witness in any legal challenge to investigation or determination. 
  • Issuing written findings regarding assigned work.

Difficulty of Work:

UI Program laws, regulations, policies, procedures, legal precedents, and the relationship between federal UI laws, state UI laws, and IRS laws are very complicated. Unemployment Insurance Auditors must be attentive to detail, keep detailed records, and consider multiple factors in executing job duties. Unemployment Insurance Auditors must be self-motivated, engaged, and organized to complete many responsibilities quickly. Unemployment Insurance Auditors must exercise considerable judgment, organization, time management, and communication skills. The unemployment Insurance Auditor must communicate effectively with regulated entities and colleagues to complete assigned work. The unemployment Insurance Auditor will be required to anticipate and adapt to any changes in IT systems or state or federal law. Work includes duties that require an analysis of each set of circumstances. Unemployment Insurance Auditor must adapt to federal guidelines to state operational capabilities and requirements. Unemployment Insurance Auditors must respond quickly to changing programs and wide fluctuations in workload to effect prompt and correct results.

What You'll Need for Success:

You must meet the following requirement to be considered for employment:

  • Strong demonstration of adherence to organizational mission and protocols.
  • Knowledge and the ability to apply state and federal laws, the Indiana Administrative Code, the Code of Federal Regulations, IRS publications, USDOL UI Policy Letters, state policies and procedures, and legal precedent to execute job duties.
  • Knowledge of all UI program areas; understanding of the roles of other employees in the agency and how their roles affect the administration of the UI program.
  • Ability to recognize problems, issues, severe non-compliance, and potential fraud, among other assigned work.
  • Ability to recognize when program actions concern other agency functions and to communicate with those departments as needed.
  • Ability to plan, initiate, and execute program goals and initiatives adequately.
  • Ability to juggle multiple competing priorities to meet federal quality and timeliness performance standards;
  • Excellent communication, planning, organization, and time management skills.
  • Excellent computer skills.
  • Excellent record-keeping skills.
  • Ability to adapt to updated Information Technology system requirements and new programs affecting UI tax and compliance functions.
  • Adherence to standards of professionalism during interactions with many internal and external parties when executing job duties.
  • Ability to relate and interact with governmental employees at all levels, employers, and private citizens in a manner conducive to the professional representation of the program.
  • Ability to anticipate and evaluate problems that create barriers to achieving goals and initiate corrective actions.
  • Ability to think and react calmly in adverse or conflict-driven situations.
  • Ability to travel within Indiana, as required for job duties.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.


Decisions that the Unemployment Insurance Auditor makes can involve millions of dollars owed to the Unemployment Insurance Trust Fund, as well as penalties and interest assessments. A high level of trust is placed in this position to issue determinations that directly impact the UI Program's financial position and the financial position of regulated entities. The unemployment Insurance Auditor reports to and is responsible to a manager in either the UI Tax Administration Division or the UI Compliance Division. Incumbent applies federal and state statutes, administrative rules, case law, and federal and state procedures to various fact scenarios. Deviations from guidelines are considered serious offenses and are referred to the supervisor. A sense of urgency is a must for the individual performing this role. Incumbent works independently, following agency objectives with much discretion and little technical instruction or supervision.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. 


If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].


The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis