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UI Fraud Investigator

Date Posted:  Sep 16, 2021
Requisition ID:  216381

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.


About the Indiana Department of Workforce Development (DWD): 

Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth. 



Starting salary for this position is $1,299 bi-weekly ($33,774 annually). All selected candidates will be hired in at the starting salary. Upon successful completion of the Fraud Investigator training and probationary Working Test period, the salary will be increased to $1,394 bi-weekly ($36,244 annually).


About the Job:

The Indiana Department of Workforce Development (DWD) is the agency charged with administering the federal unemployment insurance (UI) benefits program – a public assistance program.  At a high level, the UI program is responsible for determining and assessing UI taxes on covered employers, for determining whether an individual is eligible for UI benefits, and for detecting, investigating, and preventing all sources of fraud within the program.  In addition, the UI program must collect all wrongfully paid benefits and all delinquent UI taxes.

A Day in the Life:

The essential functions of this role are as follows: 


  • Conduct rate assurance investigations to detect and adjudicate tax rate dumping practices by non-compliant employers;
  • Detect, investigate, document and apply legal provisions to cases of improperly or fraudulently claimed unemployment benefits and to deter the abuse of the Unemployment Insurance System and maintain the integrity of the UI Program.
  • Audit and obtain necessary employer records; obtain information from Department of Correction or other correctional facilities pertaining to incarceration; obtain and analyze debit cards and other banking records.
  • Explain complex federal and state laws, procedures and various unemployment programs to claimants, employers and other local, state and federal agencies in easily understood terms
  • Conduct investigative interviews with individuals being investigated.  This may require travel to the local offices, locations more convenient to the claimant or county jails.
  • Weigh evidence collected and uses judgment in discerning relevance of collected evidence in the eligibility determination at hand and dismisses unnecessary information;
  • Recognizes eligibility issues and applies proper state and federal statutes, administrative rules, case law, policies and written guidelines to make an eligibility determinations;
  • Prepare accurate investigative reports.  Proper spelling and English are required.
  • Prepare cases that are recommended for prosecution.
  • Act as an expert witness in administrative law hearings, U.S. Federal Bankruptcy hearings or in criminal court prosecutions.
  • Require the ability to accurately enter and apply penalties into the computer system to insure the proper determinations are sent.


The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.  

What You'll Need for Success:

It is preferred that the employee have a minimum of two (2) years of benefit adjudication experience with the Department of Workforce Development and successfully complete the working test.  The employee can substitute two (2) years of full time professional experience in program coordination, development, or related professional experience. Accredited college training may substitute for the required experience with a maximum substitution of two (2) years.


This position will be a combination of in-office and remote work. The ideal candidate for this position must be able to travel to at least one of our three office locations when necessary - Indianapolis Central Office, Fort Wayne, or Portage.


The employee must have:

  • A broad knowledge of the UI system, laws, and policies necessary to discover and investigate potentially fraudulent activity.
  • Knowledge of how to conduct interviews that display good communication skills under unfavorable and adverse conditions.
  • Organizational skills.
  • Attention to detail.
  • The ability to compute complicated payroll procedures and basic mathematical functions.
  • The ability to work appropriately with local, State and Federal law enforcement agencies and prosecutors.
  • The ability to work well under pressure and able to maintain a courteous and kind disposition at all times.
  • Possession of a valid State issued Driver’s License.

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 
  • DWD GOAL (Go Out and Learn) Tuition Assistance Program - Eligible employees have access to up to $5,000 in tuition assistance per fiscal year 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis