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Technology Solutions Manager

Date Posted:  Nov 16, 2023
Requisition ID:  433984

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


Indiana Department of Environmental Management (IDEM):
Our mission is to implement federal and state regulations to protect human health and the environment while allowing the environmentally sound operations of industrial, agricultural, commercial, and governmental activities vital to a prosperous economy. We issue air, water, and solid and hazardous waste permits that restrict discharges to environmentally safe levels. Staff members inspect and monitor regulated entities; provide compliance and technical assistance; monitor and assess air, land, and water quality; use enforcement actions as necessary to ensure compliance; and respond to incidents involving spills to soil or waters of the state.

Salary Statement  

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education or work experience.

Role Overview

This position resides within the Office of Program Support (OPS) of the Indiana Department of Environmental Management.  Incumbent reports to the OPS Deputy Assistant Commissioner (DAC). 

The purpose of the position will serve as the subject matter expert and point of contact for the data programs they oversee in IDEM OPS.  This person will define, manage, control and preserve the integrity of OPS office data resources.  More specifically, this person will coordinate with IDEM OPS management, program managers, and IDEM Information Services (IS) on the development of, enhancements to, and training for staff as necessary, on OPS business systems.  This will include, but not be limited to, the MS Dynamics-based CTAP database and public-facing web portal, Power BI dashboards, OPS MS SharePoint workflows, and performing ArcGIS mapping and management of geospatial data for OPS programs.

A Day in the Life:

The essential functions of this role are as follows:

  • Assists in the development of technical standards and policies;
  • Recommends and facilitates quality improvement efforts;
  • May train, guide, and advise lower-level Business Analysts;
  • Formulates and defines system scopes and objectives through research and fact-finding combined with a basic understanding of user needs and business systems and industry best practices;
  • Creates process change through the integration of new processes with existing ones and communication of changes to impacted Business Systems teams;
  • Establishes and maintains strategic partnerships with assigned customers in order to help them meet their business and technical needs;
  • Participates in the development of strategic plans based on customer needs;
  • Analyzes business and user needs, document requirements, and devises new technical business system solutions or revises existing system logic difficulties as necessary;
  • Develops or modifies moderately complex information or communication systems processes;
  • Facilitates the delivery of technical business solutions and products;
  • Manages the expectations of customers, peers, vendors, and management;
  • Establishes contracts for the procurement of technical business solutions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. 

    What You'll Need for Success:

    The ideal candidate in this role should minimally have either 

    • a Bachelor’s Degree and 1 year of experience, or 
    • an Associate’s degree with 2+ years of experience, or 
    • at least 3+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.

    Related certifications and coursework may be considered for education or experience.

    • Advanced knowledge of the organization's business systems and commercial business applications;
    • Advanced knowledge of technical problems and solutions as they relate to the current and future business environment;
    • Considerable knowledge of project management theories and practices and the ability to apply that knowledge; 
    • Advanced knowledge of fundamental concepts, system design, relationships between various elements of the overall solution;
    • Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner;
    • Ability to apply system development methodologies to oversee systems modifications and initiatives;
    • Ability to use logic and critical thinking to address issues efficiently and effectively;
    • Ability to adapt to new information and scenarios and understand the implications of those changes;
    • Knowledge of fundamental concepts, system design, relationships between various elements of the overall solution;
    • Familiarity with using and interpreting data structures and relationships;
    • Ability to understand how change management methodology aligns with and enhances project management and implementation;
    • Ability to lead, encourage and influence others to perform;
    • Effectively communicate both orally and in writing.

    Supervisory Responsibilities/Direct Reports:

    This role may be utilized in a supervisory capacity based on agency needs.

    Benefits of Employment with the State of Indiana:

    The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

    • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
    • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
    • Health savings account, which includes bi-weekly state contribution
    • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
    • Deferred compensation 457B account (similar to 401k plan) with employer match
    • Two (2) fully-funded pension plan options
    • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
      • 150 hours of paid new parent leave
      • Up to 15 hours of paid community service leave
    • Combined 180 hours of paid vacation, personal, and sick leave time off
    • 12 paid holidays, 14 on election years
    • Education Reimbursement Program
    • Group life insurance
    • Referral Bonus program
    • Employee assistance program that allows for covered behavioral health visits
    • Qualified employer for the Public Service Loan Forgiveness Program
    • Free Parking for most positions
    • Free LinkedIn Learning access


    Equal Employment Opportunity:

    The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. 


    If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].


    The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.


    Current Employee? Click here to apply.

    Nearest Major Market: Indianapolis