Systems Administrator Manager
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package, and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Office of Technology (IOT):
The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.
Role Overview:
The Indiana Office of Technology (IOT) is seeking a seasoned information technology professional to lead one of its key operations teams. The Systems Administration Manager position is responsible for overseeing the daily activities of employees in Virtualization, Storage, and Citrix, ensuring efficient management of resources and implementing strategies defined by the Deputy/Assistant IT Director and other senior leadership. The position plays a crucial role in maintaining the state's infrastructure, contributing to the overall success of IOT by maintaining high availability and performance of the VMWare, Storage, and Citrix environments. The manager will be responsible for collaboration between IT security and operations and will integrate tools, processes, and technology to keep an enterprise secure while reducing risk. The manager will optimize resources, reducing the data center's hardware footprint, ensuring data security and integrity, and facilitating cross-team collaboration to drive innovation and problem resolution. Bridging the gap between the Deputy/Assistant IT Director and team members, this manager and its peer position (currently filled) will enable agile decision-making, enhance communication, and foster a culture of continuous improvement within the teams. This will ultimately result in increased operational efficiency, reduced system downtime, and improved service delivery to internal and external stakeholders.
Salary:
This position traditionally starts at an annual salary of $79,118 but may be commensurate with education and job experience.
A Day in the Life:
Responsibilities include:
- Define the operating system software and hardware requirements.
- Direct information technology software systems and technical staff, resources, projects, and plans.
- Plan and direct the acquisition of information technology products, services, and resources to meet the agency's mission, goals, and objectives.
- Develop and promulgate information technology policy and procedures.
- Assign personnel to projects and direct activities.
- Prepare performance reports and evaluate work.
- Confer with and advise subordinates on administrative policies and procedures, technical problems, priorities, and methods.
- Consult with personnel and management in other information systems sections to coordinate activities.
- Consult with management and staff throughout the agency to ascertain technology needs.
- Responsible for meeting budget goals and objectives.
- Provide input to policy-level direction regarding standards and budget constraints.
- Assign personnel to projects and direct their activities.
- Project software and hardware requirements in conjunction with other information technology managers.
- Develop standards for all software system applications and provide technical guidance to the information technology staff.
- Direct the interface of software systems with the hardware configuration and application systems.
- Responsible for configuration/capacity planning, systems performance analysis, and optimization.
- Direct software product evaluations.
- Prepare activity and progress reports for software systems activities.
- Effectively use resources to develop solutions.
- Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
- Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- Ability to communicate effectively.
- Thorough knowledge of information technology systems, including software, hardware, and their impact on the various components.
- Broad knowledge of information technology equipment, operation, and capabilities.
- Extensive knowledge of the State’s information technology policies, practices, and procedures.
- Maintains knowledge of current and emerging information technologies.
- Broad knowledge of system software, system architecture, management principles, and new system software techniques.
- Ability to delegate work, set clear direction, and manage workflow.
- Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes a bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457B account (similar to 401k plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 in election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
