Senior Systems Administrator for Software Distributiion
Indianapolis, IN, US, 46250
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Office of Technology (IOT):
The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.
Role Overview:
The Senior Systems Administrator (Software Distribution) manages enterprise software distribution and modernization for thousands of endpoints across the State of Indiana environment. You will focus on packaging, testing, and deploying applications using enterprise tools such as Microsoft Intune, SCCM, and related endpoint management platforms. You will work closely with security, ServiceNow, and agency stakeholders to ensure approved software is delivered in a controlled, secure, and repeatable manner while maintaining compliance with state standards and policies. This role is also key to improving the software lifecycle process, including catalog management, packaging standards, and automated deployment workflows aligned with the IOT service model.
This role supports enterprise workstation environments used across multiple state agencies. Work may occasionally occur outside of standard business hours to support scheduled software deployments, maintenance windows, or large-scale rollout events. The standard IOT maintenance window for workstation-related changes typically occurs during weekend deployment cycles to minimize business disruption.
This role requires that you understand large-scale endpoint environments, can improve existing deployment processes, and are comfortable operating in a structured enterprise environment with stringent security and change management requirements.
Key responsibilities include:
- Building and maintaining application packages.
- Managing deployment rings and pilot testing.
- Troubleshooting failed deployments.
- Coordinating with Security and Archer approval processes.
- Supporting the transition from legacy deployment models to modern cloud-based device management.
This is an onsite position at the Indiana Government Center in Indianapolis, Indiana.
Salary:
The salary for this position traditionally starts at $70,122 but may be commensurate with education or work experience.
Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
Technical Support
- Test, debug, and document system software upgrades and new releases, which may include program design and coding.
- Evaluate new and existing software products.
- Implement operating system enhancements to improve system reliability and performance.
- Design, develop, modify, and maintain complex system software using releases and utilities.
Project Management
- Assign staff to various projects, direct their activities, and evaluate their work.
- May perform as team lead or project manager in assigned areas.
- May oversee multiple projects or project phases.
Communication/Collaboration
- Mentor and provide guidance to new and lower-level staff.
- Confer with department management to assist in planning, organizing, and controlling activities of assigned areas.
System Administration
- Ensure long-term requirements of systems operations and administration, including overall systems planning.
- Install, maintain, and configure computer softwared and ensure the integrity of its components.
- Conduct quality assurance review of system software.
- Define system software and hardware requirements.
Planning & Budgeting
- Ensure long-term requirements of systems operations and administration, including overall systems planning.
- Confer with department management to assist in planning, organizing, and controlling activities of assigned areas.
Problem-Solving:
- Analyze complex IT issues and develop innovative solutions.
- Implement best practices for system reliability, performance, and security.
- Manage crisis situations and ensure quick resolution of critical incidents.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time
This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
Credentials:
- Master’s Degree in Computer Technology or related field and 1+ years of experience, or
- Bachelor's Degree in Computer Technology or related field and 3+ year of experience, or
- Associate's Degree in Computer Technology or related field and 5+ years of experience, or
- 7+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
- Related certifications and coursework may be considered for education or experience.
Required skills:
- Demonstrated ability to package and deploy applications using tools such as Intune, SCCM, or similar enterprise endpoint management platforms.
- Ability to diagnose deployment failures, dependency issues, and packaging errors while improving processes through scripting and automation.
- Ability to coordinate with security teams, application owners, and service management teams to move software through approval, packaging, and deployment pipelines.
Additional qualifications:
- Thorough knowledge of information technology system including software, hardware and their impact on the various components.
- Thorough knowledge of policies, standards, procedures and techniques.
- Thorough knowledge of information technology equipment, operation and capabilities. Ability to establish and maintain a cooperative working relationship with others.
- Ability to develop and execute system backup and recovery procedures and plans.
- Ability to work with other information technology support staff to develop capacity planning.
- Thorough knowledge of installation, maintenance, configuration of system software and system operating systems.
- Thorough knowledge in the use of tools and utilities to perform the system work.
- Thorough knowledge of designing, coding, testing, debugging and documenting system software components.
- Thorough knowledge in performance and tuning techniques.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 in election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
