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Senior Quality Assurance Anlst

Date Posted:  Jan 20, 2023
Requisition ID:  417261

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and perform the essential functions of a role.



About the Indiana Department of Revenue:
The Indiana Department of Revenue Agency & Business System Support Division. is responsible for providing service and support to Indiana Tax paying customers. This is a fabulous opportunity to join a team that has been named an IndyStar Top Workplace for four straight years - 2019, 2020, 2021,& 2022 and where we learn, have fun and are committed to providing the Best in Class Customer Service.




The salary for this position traditionally starts at $61,022.00 but may be commensurate with education or work experience.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Job:

The Senior Quality Assurance Analyst provides expert quality assurance (QA) services in the information technology (IT) area.

A Day in the Life:

The essential functions of this role are as follows:

  • May coordinate and/or supervise the work of lower-level QA staff.
  • Act as a technical expert and information resource concerning assigned areas.
  • Perform and lead tests to ensure that all IT systems, products, and services meet minimum standards and requirements.
  • Work closely with the applications development team during software development to include areas of application development, operation, technical support, and security.
  • Lead and administer change control processes to ensure zero defect software development.
  • Create complex test data for applications.
  • Document testing data, findings, and reports.
  • Ensure the development of a database history file.
  • Provide requested weekly, bi-weekly and monthly reports and regularly update assigned manager.
  • Devise improvements to current procedures and develops models of possible future configurations.
  • Perform complex workflow analysis and recommends quality improvements.
  • Recommend new and improved QA practices and procedures.
  • Mentor and provide guidance and training to new and/or lower-level staff.
  • Prepare QA documents, manuals, training curricula, and training sessions.
  • Provide resources for agency technical writers.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. 

What You'll Need for Success:

You must meet the following requirements to be considered for employment:

  • Broad knowledge of agency IT and business systems, PC hardware and software, and management principles.
  • Broad knowledge of QA testing and reporting procedures and practices.
  • Thorough knowledge of applicable federal, state, and local rules, regulations, statutes, and procedures.
  • Extensive knowledge of application development, operations, technical support, and applicable security programs and practices.
  • Ability to identify and resolve problems or develop creative solutions when necessary.
  • Ability to work with costly equipment and remain accountable.
  • Effective communication skills. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers a premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis