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Residence Manager

Date Posted:  Oct 9, 2021
Requisition ID:  260263

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.


About the Governor's Residence: 

The Governor's Residence, located at 4750 N. Meridian Street, is the sixth official governor's residence. The Governor's Residence Commission acquired the six and one half acre estate in 1973 to serve as the official Governor's Residence for then-Governor and Mrs. Otis R. Bowen. The English Tudor home was acquired from the attorney C. Severin Buschman. It was built in 1928 by Scott Wadley with Rubush and Hunter serving as the architects. The Governor's Residence is approximately 10,500 square feet. It is typical of many large English Tudor homes built during the housing boom of the 1920's along North Meridian Street. 



The starting salary for this position is traditionally $50,000 per year but may be commensurate with education and/or experience.

About the Job:

The Residence Manager performs a wide variety of domestic duties in the public and private areas of the Governor's Residence. This individual must be professional and personable, adapting to the preferences and needs of the First Family. The Residence Manager works closely with the Residence Director to ensure that meetings and events are handled professionally, efficiently and to the expectations of the First Family/current administration. In addition, the Residence Manager works with the Housekeeping staff to maintain all areas of the Residence in a clean, sanitary, and orderly manner. The Residence Manager is responsible for keeping an inventory of necessary supplies and equipment for housekeeping and event planning, communicating with the Residence Director regarding purchases and par levels.

A Day in the Life:

The essential functions of this role are as follows:


  • Greet the Governor and First Lady and their guests at the door upon their arrival and departure. Offer beverages when appropriate. Assist with luggage, etc., perform valet services (e.g., polish shoes);
  • Maintain a clean and sanitary workspace, including kitchens, butler's pantry, and public areas;
  • Maintain a sufficient inventory of necessary supplies: for cleaning & basic maintenance, event-related (napkins, candles, salt/pepper), for everyday use (paper products, hand soap, etc.)
  • Take care of basic maintenance, i.e., change lightbulbs, make minor repairs as needed, etc.;
  • Clean chandeliers, silver, crystal, as needed, using best practices
  • Check to ensure that all table linens, china, glassware, etc., are in good condition, laundering or dry cleaning table linens as needed, maintaining records/inventories;
  • Communicate with Residence Director regularly regarding necessary repairs and purchases (utilize daily walk-throughs and inventories) Assist with purchasing goods and services as needed and maintain proper records;
  • Communicate with Residence Director daily regarding events/meetings, comings, and goings. Game plan for the flow of guests, holding area between meetings, contingency plans, etc.;
  • Maintain an inventory of beverages/light snack options for meetings (coffee/creamers/sweeteners, soft drinks, hot & iced teas, etc., as well as basic bar items, beer & wine). Manage the set up of same as needed for meetings hosted by the Governor/First Lady;
  • Work with caterers/food delivery services for lunches/dinners/meetings. Communicate with Residence Director to ensure staffing – internal or caterers – for scheduled events;
  • Event/meeting set-up and break-down: clear, clean/polish the table(s), clean and put away all tableware, silverware & glassware;
  • Partner with vendors & repair personnel when appropriate / as needed (for example, elevator inspector, window washers, electricians, etc.);
  • Assist with holiday décor, manage the storage of off-season items;
  • Oversee the vehicle assigned to the Residence, making sure that it is regularly maintained and ready for use;
  • Other duties as assigned by the First Family/Residence Director.


The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

What You'll Need for Success:

  • Bachelor's degree in hospitality management, tourism, or events management or related field or related experience;
  • Background in hospitality, fine dining, and/or corporate entertaining is a plus. Previous experience interacting with business owners, upper-level management, public officials/dignitaries, with responsibility for various types of meetings/events;
  • Training in/knowledge of etiquette, international service, and culinary arts/beverage service, basic bartending skills;
  • Basic computer skills - spreadsheets, memos, etc., comfortable communicating via email, text messages, etc.;
  • Articulate and knowledgeable about general hospitality/food & beverage service practices;
  • Excellent communication skills and ability to maintain the highest level of confidentiality and discretion;
  • Physical ability to lift banquet tables and other catering equipment on a regular basis. Ability to manage stairs while carrying boxes and supplies;
  • Excellent time management skills with the flexibility to re-prioritize as needed to accommodate last minute changes in the residence schedule;
  • Must have a valid driver’s license and be able to obtain a liquor license.

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis