Share this Job

Current Employee? Click here to apply.

Program Manager - Communications and Training

Date Posted:  Nov 19, 2019
Requisition ID:  27876

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


Indiana Department of Workforce Development (DWD)

Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth.


This role typically hires at a salary of $37,778 and is commensurate with education and experience.

About the Job:

The position serves as the lead of office communications and marketing as well as manages all division events and training.  Position reports to the Director of Programs. 

A Day in the Life:

The essential functions of this role are as follows:

Communications Liaison 
•    Develops, maintains, and implements Serve Indiana communications and marketing plan. This includes website management, constituent responses, social media Works in cooperation with the agency leadership to plan, coordinate and oversee the agency's communication efforts to include social media platforms, web, and all other forms of communications. 
•    Provide staff support to the Ad Hoc Commission Marketing Committee as needed;
•    Represent the agency at various community and/or interagency meetings and promotes existing and new programs and/or policies as assigned 

Training/Events Management 
•    Organize a variety of training and events from a one hour webinar to full-day training.
•    Plan, organize, and direct training operations; perform needs assessments to assure that training fulfills agency needs, objectives, and relevant compliance issues; define operating objectives and training plans to meet short and long term goals; 
•    Lead and manage events and training which include but are not limited to the AmeriCorps Opening Ceremonies, Mayor and County Day of Recognition for National Service and Serve Indiana Awards for Excellence;  Work in collaboration with Serve Indiana team for events.   
•    Collaborate with staff for Serve Indiana Training and Technical Assistance Grant as appropriate 

Grants Management and Compliance
•    Support the Serve Indiana team on monitoring and compliance of AmeriCorps and Indiana Kids subgrantees. 
•    Participate in site visits and AmeriCorps program training events as needed. 
•    Assist other teammates in the grant review and application process. 
Other duties:
•    Review and oversee monthly expense and invoice process with Assistant Director
•    Provide staff support to the Commission Program Committee as needed; 
•    Participate in the development, implementation, and maintenance of policies, objectives, and short-and long-term planning, including Indiana’s State Service Plan; and, 
•    Represent the agency at various community and/or interagency meetings and promotes existing and new programs and/or policies as assigned 

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What we're looking for:

•    read and interpret complex federal and state laws and regulations
•    general knowledge of the general principles and practices of accounting, budgeting, and auditing
•    adapt to new situations and changes in the workplace and assigned duties; the capacity to adjust assignments to maintain workflow
•    be sensitive to customer needs and expectations; a willingness to respond promptly and appropriately 
•    exercise independent judgment within broadly defined policies and practices in developing methods, techniques, and evaluation criterion for obtaining results 
•    use good judgment with the propensity to think logically and foresee consequences 
•    comprehend, analyze, interpret, and correlate technical material and data into a variety of written reports, including the articulation of remedies in writing and/or verbally;
•    establish and maintain cooperative, productive working relationships with other agency personnel, state and federal government units, grant recipients, the nonprofit sector, and the public through effective motivational and leadership skills;
•    recognize and define problems by investigating and analyzing the facts, developing corrective action plans, and using resources and techniques to derive sound solutions while foreseeing potential consequences

Supervisory Responsibilities/Direct Reports:
This role may serve as a team lead for an assigned work group.


What you get in return:

The State of Indiana offers a comprehensive benefits package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave
  • FREE Downtown Parking
  • DWD GOAL (Go Out and Learn) Tuition Assistance Program - Eligible employees have access to up to $5,000 in tuition assistance per fiscal year


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis