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Physical Plan Operations Mngr

Date Posted:  Jul 28, 2022
Requisition ID:  385025

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


About the Family & Social Services Administration (FSSA): 

FSSA was established by the Indiana General Assembly in 1991 to consolidate and better integrate the delivery of human services by state government. FSSA is a health care and social services funding agency. Ninety-four percent of the agency’s total budget is paid to thousands of service providers ranging from major medical centers to a physical therapist working with a child or adult with a developmental disability. The six care divisions in FSSA administer services to more than 1.5 million Hoosiers. FSSA’s mission is to compassionately serve Hoosiers of all ages and connect them with social services, health care and their communities. 


Salary:  Salary may be commensurate with relevant experience/education. 


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Job:

As a Program Director, you will be responsible for administering a program within a state agency and serve as the specialist in a specific area. In this position, you will utilize education, consultation, cooperative programming, and coordination to accomplish goals.  This role manages numerous administrative functions critical to the daily operations of the Family and Social Services Administration. 

A Day in the Life:

​The essential functions of this role are as follows: 

  • Manages the agency’s office space design and layout via AutoCAD, manages upgrades, equipment, cubical, and furniture installations, etc. to ensure staff needs are met, ADA compliant, etc. 
  • Tracks office key locations, employee locations, division and section allotment of assigned FSSA staff within the Government Center.
  • Serves as back up for FSSA Continuity of Operation Plan (COOP); updates plan as needed
  • Supervises Physical Plant staff, including absence management,  coaching, assessing performance, assigning work, etc.
  • Acts as the primary point of contact with IDOA/Facilities Management for FSSA on all maintenance / repair / improvement tasks.
  • Manages vehicle fleet permanently assigned to FSSA including tracking state vehicles and their usage, assuring monthly mileage is accurately maintained for each vehicle.
  • Collaborates with the IDOA Fleet Management to procure new vehicles as needed to replace old fleet vehicles.  Coordinates with central office and state hospitals to determine vehicles needs.
  • Provides bi-annual vehicle plans to Fleet management for budget planning.
  • Coordinates temporary staffing assistance for offices and furniture moves from surplus and among leased properties.
  • Represent FSSA as active member of IDOA Facilities core team meetings for government center safety updates, building changes and/or restrictions, etc., and share information with FSSA safety floor/safety wardens for dissemination to staff.
  • Acts as FSSA’s Emergency Response Coordinator as required by Executive Order 17-02 for emergency support function 6 (food, water, shelter):
  • Serves as FSSA’s Safety Officer maintaining the agency’s emergency action and bloodborne pathogens plans and oversees the Floor Warden Program 
  • Performs site inspections for safety and ADA compliance as well as reviews incident reports and provides senior staff with recommendations to reduce/mitigate liability due to safety concerns
  • Reviews daily IDHS briefings and alert senior staff of any hazards that may affect their operations, reviews the State’s Emergency plans as requested and must maintain the ability to work in the Emergency Operations Center s needed.
  • Serves as liaison with IDOA Access Control for contingent worker badges. 
  • Coordinates with contracted mail and printing vendors regarding their procedures and processes to ensure seamless functionality for impacted FSSA vendor service users. 
  • Liaison for FSSA staff who use contracted mail and print vendors to ensure minimal delays for FSSA clients that could negatively impact the agency’s performance metrics.
  • Oversees the USPS services used by FSSA such as Business Reply Mail Permits, Post Office Box Rentals, and USPS EPS and EPOBL systems 
  • Vendor Management including the shredding contract, special records retention/destruction projects, coordination with Locksmith Services of Indiana, Glenroy Construction, Design Applications Inc. and others
  • Serves as a liaison with Indiana Archives and Records Administration (IARA) and ensures records retention requirements are maintained.
  • Oversees forms creation/modification requests
  • Represents FSSA to the State GIS Enterprise Committee and the Indiana Geographic Information Council 


The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.  

What You'll Need for Success:

You must meet the following requirements to be considered for employment: 

  • Knowledge of basic building codes.
  • OSHA, CPR/First Aid, and Emergency Management Institute certifications preferred.
  • Working knowledge of AutoCad software strongly preferred or ability to quickly master use of software. 
  • Ability to interpret, understand, and administer policies of various agencies (DOA, Records, FSSA) to ensure agency compliance with state and federal regulations regarding safety, office security, and 
  • Strict attention to detail, particularly related to safety policies and procedures, and building security, and office key tracking.
  • Ability to lift a minimum of 35 lbs., walk great distances, standing for extended periods of time.
  • Ability to travel.
  • Specialized knowledge in program subject matter obtained through experience and/or education.  
  • Extensive knowledge of provider agencies and their programs and services. 
  • Extensive knowledge of all source materials and references including federal and state laws governing the programs. 
  • Ability to develop and implement new principles and policies and discern any far-reaching implications. 
  • Ability to present to both internal and external customers, the public, government officials, and other stakeholders. 
  • Analyzing information and evaluating results to choose the best solution and solve problems. 
  • Ability to work effectively with a wide variety of stakeholders. 
  • Ability to prepare monthly finance and accounting reports to maintain program budget and grants. 
  • Ability to delegate work, set clear direction, and manage workflow. 
  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

Supervisory Responsibilities/Direct Reports:

This role provides direct supervision for one or more staff members.
This role may serve as a team lead for an assigned work group.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis