Share this Job

Current Employee? Click here to apply.

Parent Locate Coordinator

Date Posted:  Sep 21, 2022
Requisition ID:  377941
Location: 

Indianapolis, IN, US, 46204

 

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.

 

Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.

 

Location: 

This position is located in Indianapolis at the Central CSB office.

 

Salary:

The starting salary for this position is $25,766 annually and may be commensurate with education and experience.

 

About the Department of Child Services:

Mission:  The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.

Vision: Children will live in safe, healthy and supportive families and communities.

Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:

  • Respect for all
  • Racial justice
  • Diversity and inclusion
  • A culture of safety
  • A commitment to continuous improvement

 

Each State is required to have a Parent Locate unit to locate absent parents so paternity and child support orders can be established and enforced. This involves working with the local child support offices and other state and federal agencies.  The unit assists with working reports so undistributed child support collections are timely distributed.  Also, the unit assists with working other reports to enhance the data of the system so collection processes are able to work appropriately for the collection of unpaid support.  

This contributes to the organizational goals and objectives by asisting in the provision of excellence in child support enforcement by helping to ensure children receive financial support from their parents.

The purpose of this position is also to contribute to the agency goal of increasing collections on delinquent child support cases via the BMV lien process. This position is to provide courteous and timely customer service to non-custodial parents (NCPs) and companies such as the Bureau of Motor Vehicles, insurance agencies, vehicle dealerships and county child support offices. CSB receives and stores titles in which liens have been placed in the effort to receive payment on cases in delinquent status.

About the Job:

As the Program Coordinator, you will be responsible for assisting with day-to-day program needs of a specific program. 

A Day in the Life:

The essential functions of this role are as follows: 

  • Compile information relative to the assigned program area. 
  • Coordinate correspondence for information requests. 
  • Organize and maintain current and historical files related to the program. 
  • Organize program reports, applications, and maintain consultative services. 
  • Maintain and organize program assets. 
  • Prepare all program related training materials. 

 

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.  

What You'll Need for Success:

You must meet the following requirements to be considered for employment: 

  • General knowledge of the program area. 
  • Basic knowledge of the rules and regulations pertaining to the assigned program area and its affects upon other agency operations. 
  • Ability to gather and compile program materials. 
  • Ability to communicate effectively. 
  • Ability to operate effectively in a group decision-making process. 
  • Tact in dealing with other agency personnel and the public. 
  • Basic knowledge of accounting principles. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

     

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

 

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis