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PHNS Training Officer

Date Posted:  May 8, 2022
Requisition ID:  331003

Indianapolis, IN, US, 46204

Work for Indiana 

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day. 


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population.  As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


About the Indiana State Department of Health (IDOH):
The Indiana State Department of Health’s mission is to promote and provide essential public health services for a healthier and safer state.

The salary for this position traditionally starts at $47,476.00 per year but maybe commensurate with education and/or experience.

About the Job:

This professional position is responsible for the orientation and training of new surveyors for the Long Term Care/Acute Care Divisions, with emphasis on home health and hospice surveyor training. The training includes federal and state survey protocols and procedures, including Principles of Documentation, federally mandated training programs, IDOH policies and procedures, Acute Care/ Long Term Care Divisions policies and procedures.  The training also includes the arranging for initial computer usage training (PeopleSoft time records, Outlook and ASPEN), travel requirements, ethics training (online), and field observations in coordination with Training Manager, as needed.  This position also requires the performance of surveys for Acute Care/ Long Term Care Divisions health facilities and CNA/QMA training sites

A Day in the Life:

  • Train new surveyors to enable the surveyor to perform surveys according to Federal and State protocols and procedures and also successfully complete the federally mandated training/testing within the first 12 months of employment.
  • Orient new surveyors on IDOH policies and procedures and Acute Care/Long Term Care/ Division policies and procedures.
  • Work with Training Manager, area supervisors and managers to identify needs for surveyor staff training and orientation of new surveyors, based on changes in federal and state protocols, results of federal surveys and performance standards, needs assessments and Division Director, Program Directors, Survey Manager and Area Supervisors concerns.
  • Conduct on-site surveys using federal and state protocols and procedures to identify deficient practices in the provision of healthcare and related services.
  • Conduct on-site investigations of complaints within the required timeframes using federal and state protocols and procedures to identify deficient practices in the provision of healthcare and related services.
  • When functioning as a member of a team, communicate observations and findings with other team members and the team leader; complete survey tasks as assigned and according to survey protocols; and assist team members as needed.
  • Document findings on the survey report in accordance with Principles of Documentation and submit reports within the required timeframes; organize and submit packets according to policy, if applicable.
  • Review submitted QMA/CNA Training Program Request packets for completeness and forward packets to the Division Director (or designee) for with recommendation for review and approval or denial.
  • Assist with staff meeting including identifying needed topics or training needs, obtaining speakers, developing and/or presenting topics, assisting with copying needed information, assisting with set-up, assisting with clean-up and assisting with AV equipment as needed.
  • Represent IDOH in a professional manner.
  • Complete administrative duties including, but not limited to: travel vouchers, PeopleSoft time records, phone logs, schedules, checking and responding to e-mails, and computer updates.
  • Prepare for and testify in legal proceedings.
  • Ensure federally mandated training programs (web cast, online, satellite broadcast, etc) are incorporated and viewed during training/orientation for new staff and also at staff meetings.

What You'll Need for Success:

  • Specialized knowledge of principles of nursing practices and standards of care.
  • Specialized knowledge of state licensure and federal certification requirements
  • Knowledge of survey and investigative procedures and the ability to conduct surveys, inspections, interviews, observations, and investigations
  • Ability to present/instruct on information in an organized, clear, understandable and professional manner
  • Ability to assess an individual understanding of information
  • Good communication skills including active listening and interview techniques
  • Ability to identify potential adverse health and safety conditions
  • Ability to plan and organize to ensure timely completion of survey and administrative responsibilities
  • Good writing skills
  • Ability to learn investigative techniques needed to complete a thorough investigation, including but not limited to, conducting interviews, reviewing medical records and other documentation, and making observations
  • Ability to utilize computer equipment and software to enter, retrieve and manipulate data
  • Ability to create training/instructional materials, including but not limited to, handouts, power points, flow charts
  • Ability to travel providing own transportation and including overnight and/or out of state travel
  • Ability to ambulate, bend and lift at least 25 pounds on a regular basis
  • Ability to occasionally work before and after normal work hours, including occasional weekends and holidays as needed.
  • Ability to be professional and maintain composure under stressful situations
  • Commitment to the public health mission of protecting the health, safety, rights, privacy and well-being of individuals in health facilities
  • Licensed, Registered Nurse, in good standing in the State of Indiana
  • Minimum of one year nursing experience and successful completion of the Surveyor Minimum Qualification Test (SMQT)

Benefits of Employment with the State of Indiana:

  • The State of Indiana offers a comprehensive benefits package for full-time employees which includes:
  • Three (3) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers premiums discount for the medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave
  • Free Parking
  • Free LinkedIn Learning


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis