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Operations Analyst

Date Posted:  Sep 23, 2022
Requisition ID:  397551

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Indiana Department of Transportation:

The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you. 


Salary: The salary for this position starts at $47,476.00 per year.


Location: The location of this position is INDOT's Central Office, Indianapolis.


About the Job:

As the Operations Analyst, you will be responsible for effectuating solutions in top-level strategy, planning, forecasting, budgeting, resource allocation, performance measurements and scheduling.  In this position, you will be developing and providing improvement strategies, problem solutions, process alternatives and creative resource allocation programs.

A Day in the Life:

The essential functions of this role are as follows:

  • Analyze business processes, business rules, methods of data acquisition and data application for advancement of business practices, operational performance enhancement and resource allocation.
  • Conduct methodic, non-routine examinations of office specific data through advanced analysis routines, queries, scripts.
  • Present findings/recommendations through the development of custom reports, charts and maps.
  • Work directly with Information Technology to maintain specialty hardware including data loading/unloading, error message interpretation, SQL statement development, script updating, mass editing of datasets and software database performance analysis.
  • Test and evaluate new/existing technologies and business practices for practical and feasible implementation.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

What You'll Need for Success:

You must meet the following requirement to be considered for employment:

  • Broad knowledge of operational, mathematical, analytical, and/or statistical research techniques. 
  • Thorough knowledge of multiple regression or multivariate analysis, measurement and testing and interview methods and questionnaire design. 
  • Ability to understand and comprehend instructions dealing with technical and abstract theories. 
  • Ability to determine proper research methods to use, collect appropriate data and draw conclusions. 
  • Advanced knowledge of the agency mission and administrative policies. 
  • Extensive knowledge of computer and software programs and the ability to utilize these skills in the completion of job duties. 
  • Ability to take abstract concepts and formulate physical models. 
  • Effective communication skills.  
  • Excellent problem solving and analytical skills. 
  • Ability to research and document findings, formulate sound recommendations, and make appropriate decisions. 
  • Ability to effectively prioritize a variety of projects/functions. 
  • Ability to establish and maintain effective working relationships. 
  • Ability to work independently. 

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis