Operations Analyst
Indianapolis, IN, US, 46201
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Transportation:
The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.
Role Overview:
The Operations Analyst supports the Engineering Department by enhancing business systems, analyzing complex operational data, and collaborating with INDOT IT, Division Directors, and customers to improve processes and tools. The role conducts in‑depth evaluations of business practices, develops data‑driven insights through reports and visualizations, and documents systems to ensure consistency and compliance with data governance standards. Additionally, the analyst leads the creation and delivery of training for both internal and external users to support adoption of new and existing business applications. Through these efforts, the position strengthens operational performance, transparency, and overall organizational effectiveness.
Location:
This position is with INDOT's Central Office location.
Salary:
The salary for this position traditionally starts at $67,314.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
Short Description
The Operations Analyst provides business system development and analytics support to the Engineering Department through collaborative efforts with INDOT IT, Division Directors, Engineering Department customers, both internal and external, and the Managing Director of Engineering.
Essential Roles and Responsibilities
The essential functions of this role are as follows:
- Analyzes business processes, business rules, methods of data acquisition and data application for advancement of business practices, operational performance enhancement, resource allocation and conformance with data governance standards;
- Presides over methodic, non-routine examinations of office specific data through advanced analysis routines, queries and scripts;
- Presents the findings/recommendations through the development of custom reports, charts and maps;
- Creates and provides training to internal and external staff in new and existing business process and systems;
- Creates system and process documentation of Engineering Department business applications;
- Investigates new/existing technologies and business practices for practical and feasible implementation into departmental workflow and documentation;
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
What You'll Need for Success:
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
