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Manager of Opportunity Youth, Adult and Special Populations

Date Posted:  Sep 11, 2019
Requisition ID:  19341

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


Indiana Department of Workforce Development (DWD)

Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth.

About the Job

The Youth-Adult Programs Manager, Opportunity Youth, Adult and Special Populations works to ensure youth enrolled in out-of-school programming, including high school dropouts have access to vital programs that can help them achieve their education and employment goals. The Youth-Adult Programs Manager, Opportunity Youth, Adult and Special Populations does this by providing technical assistance, policy guidance, training, reviewing performance measures for WIOA out-of-school youth staff, adult WIOA and Wagner Peyser staff, special populations and partners. This position aligns with overall DWD agency goals of promoting educational and workforce opportunities for Indiana residents most in need.

Young Adult Services Duties
  • Develop processes, policies and procedures related to program implementation
  • Oversee performance metrics; provide technical assistance and training when necessary
  • Advocate and increase awareness of opportunities and resources for opportunity youth
  • Organize and conduct annual YAS summit
  • Act as DWD point of contact for all related inquiries
  • Conduct annual stakeholder meetings as needed
  • Integrate YAS tools and resources into youth-oriented programs
  • Other duties as assigned
DWD Adult Education / Field Operations Liaison
    • Forge strong, collaborative relationships among Youth and Adult Education/Field Operations teams (including MSFW programs, Jobs for Veteran’s programs, WIOA Adult programs)
    • Share related data and resources between teams
    • Represent youth interests in Adult Education/Field Operations initiatives
    • Advocate for increased awareness of Adult Education/Field Operations initiatives alongside Youth Initiatives
    • Seek ways to link initiatives from all teams for seamless wrap-around service for clients
    • Other duties as assigned
Performance Functions:
  • Development of performance scorecards or other suitable mechanisms that are useful to regional partners, the Governors Workforce Cabinet youth council and the DWD leadership
  • Develop and maintain outcome and indicator tools and technical assistance
  • Assist in the development of performance improvement plans
Additional Duties:
  • Work in coordination as the Youth Initiatives team lead with Dept. of Corrections staff to ensure proper partnership for juvenile youth, including youth referrals
  • Operate as the primary liaison for all Indiana Career Connect related needs
  • Produce ICC training material relevant to YAS staff as needed
  • Act as the lead on intra-department ICC needs and provide professional development digitally or in-person as able and needed
  • Act as the Strategic/Youth Initiatives representative in roles, meetings, and committees as designated by immediate supervisor
  • Act as the lead point of contact for the creation of Strategic/Youth Initiatives update slide creation for the bi-monthly Adult Education meetings
  • All other duties as assigned
Adult Services:
    • Monitor performance of WIOA Adult and Dislocated Worker programs
    • Gather, evaluate and post resource information on the WIOA part of the Staff web portal
    • Produce and distribute WorkOne Customer Satisfaction survey results
    • Assist in the development of operational guidance, for WIOA Adult, DW and WP programs from DOL Communications
    • Assist in providing professional development of training for WorkOne staff
    • Assist in the gathering, summarizing and distribution of reports of grants administered by Workforce Programs.
  • Establishes program goals, priorities and methodology;
  • Broad knowledge of an entire program area;
  • Extensive knowledge of all source materials and references including federal and state laws governing the programs;
  • Working knowledge of the organization of the agency and of state and federal agencies dealing with the programs;
  • Working knowledge of accounting and budget principles;
  • Ability to comprehend, analyze, interpret and correlate technical material and make recommendations on implementation in current programs;
  • Ability to develop and implement new principles and policies and discern potential implications;
  • Ability to effectively communicate orally and in writing;
  • Ability to maintain effective working relationships with federal and state agencies.
Supervisory Responsibilities/Direct Reports:
This role may serve as a team lead for an assigned work group.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave
  • Free Downtown Parking
  • DWD GOAL (Go Out and Learn) Tuition Assistance Program - Eligible employees have access to up to $5,000 in tuition assistance per fiscal year


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis