Mail Room Manager
Indianapolis, IN, US, 46241
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About The Adjutant General's Office:
The Adjutant General’s Office (AGO) provides a dynamic workplace while serving the Indiana National Guard at its various facilities throughout the state. AGO’s programs and projects offer exciting opportunities for professionals in many fields - from maintenance repair to cadre to civil engineers - looking to begin or advance their careers. AGO offers a competitive compensation and benefits package, as well as an outstanding work/life balance. AGO offers agency specific benefits, such as an opportunity to work an alternative work schedule, a spot bonus program to reward hardworking employees, and a chance to work with military and federal partners.
Role Overview:
You will serve as the Mail Room Manager in the Information Distribution Section of the Information Management Office (DOIM) at Stout Field serving the Indiana National Guard and all its facilities. You must be able to obtain and maintain a minimum security clearance of secret/favorable and obtain a CAC Card to access federal network drive(s) to perform duties.
Salary Statement:
The salary for this position traditionally starts at $29,588.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
- Supports the daily operations of an organization by performing general office tasks.
- Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.
- Reviews files, records, and other documents to obtain information to respond to requests.
- Types forms, correspondence, memos, and other materials.
- Maintains filing systems for efficient recordkeeping and easy retrieval.
- Checks emails, send faxes, make copies, and updates computer databases.
- Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
- Trains other staff members to perform work activities, such as using computer applications.
- Completes tasks or projects assigned by supervisor in a timely manner.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
The ideal candidate in this role should minimally have a
- High school diploma or equivalent
- at least 1 year of clerical experience applying the below, outlined knowledge, skills, and abilities in a similar role.
You must meet the following requirements to be considered for employment:
- Working knowledge of general office functions and clerical procedures
- Active listening skills
- Excellent critical thinking skills
- Strong written and verbal communication skills
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent attention to detail and proofreading skills
- Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
- Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties
- Ability to work independently
- Ability to provide effective and professional customer service to internal and external parties.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis