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Licensing Specialist

Date Posted:  Jan 25, 2023
Requisition ID:  418844

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Department of Child Services:
Join a team that engages with families and children to improve lives in meaningful and significant ways. DCS engages authentically with children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. The Department also administers family preservation and prevention services, foster care, and child support throughout the State of Indiana. You will relentlessly pursue permanency for children and families through reunification, guardianship, adoption or support youth in making a successful transition to adulthood. While this job is difficult and may have long and sometimes unconventional hours, this is more than a job—it is a calling to improve your community and neighbors. Will you join us in supporting our Mission, Vision, and Values?


Mission: The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.
Vision: Children will live in safe, healthy and supportive families and communities.
Values: We at the Indiana Department of Child Services empower our team, in collaboration with state and local partners, to make decisions in the best interest of every child in our care by embracing:
•    Respect for all
•    Racial justice
•    Diversity and inclusion
•    A culture of safety
•    A commitment to continuous improvement


This position traditionally starts at an annual salary of $53,222. Salary for this position may be commensurate with education and job experience.

Role Overview:

The DCS Residential and LCPA Licensing Team is responsible for ensuring Residential treatment facilities and Licensed Child Placing Agency's provide care and treatment in compliance with DCS policies, DCS Service Standards, DCS Provider Contract's, Indiana Code and Indiana Administrative code. The DCS Residential and LCPA Licensing Team monitors for child safety and appropriate treatment so that the youth can succeed in treatment and move to less restrictive environment and ultimately establish a permanent home.

A Day in the Life:

The essential elements of the job duties: 

  • Provide critical support for processing and tracking licensing documentation to maintain compliance with licensing and contract standards and practices. 
  • License, monitor, and audit Licensed Child Placing Agencies (LCPAs) and residential facilities to ensure adherence to licensing statute, contract, and relevant service standards. 
  • Monitor and complete waivers, variances, and exceptions for LCPAs and residential facilities. 
  • Facilitate training programs regarding residential licensing. 
  • Investigate complaints made about assigned LCPAs and residential facilities, including visiting facilities, reviewing records and reports, and reporting findings.  
  • Monitor and update facility information. 
  • Respond to internal and external inquiries regarding residential licensing. 
  • Monitor all facilities’/agencies’ abuse and neglect reports on a weekly basis or more frequently if needed and conduct follow-up regarding any licensing concerns identified in said reports.  
  • Collaborate with ICPS and conduct joint assessments when needed. 
  • Ensure licensed and contracted agencies take appropriate corrective action when concerns are identified, and a plan of correction is requested. Specialists also monitor the implementation of plans of correction which can include on-going announced and unannounced site visits and review of various forms of documentation.  
  • Conduct interviews of children, agency/facility staff, and other stakeholders to conduct audits and investigate concerns. 


The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.   

What You'll Need for Success:

You must meet the following requirements to be considered for employment: 

  • Bachelor’s degree from accredited college university.  
  • Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption. Specialized knowledge of principles and practices of Child Welfare, Social work, Case Management and Child Development. 
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
  • Ability to exercise sound judgement and review multiple forms of supporting documentation/evidence while investigating licensing concerns. 
  • Ability to manage multiple priorities, many of a life-threatening nature, to ensure safety of families and children. 
  • Ability to work with families of diverse cultural/ethnic backgrounds. 
  • Specialized knowledge of all residential licensing procedures and policies.  
  • Ability to maintain confidential information. 
  • Ability to maintain effective working relationships with other members of the unit, DCS personnel from other divisions, and external stakeholders and customers.  
  • Required to maintain a valid drivers’ license.   
  • Ability to problem solve independently; manage assigned work with minimum direction; maintain confidential information.  
  • Effective communication skills.  

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis