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Liability / Fraud Specialist

Date Posted: 
Requisition ID:  101901

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


About the Indiana Department of Workforce Development (DWD): 

Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth. 



This role is typically filled with a starting salary of $26,702.

About the Job:

As the Liability / Fraud Specialist you will assist the Liability and Fraud Administrative Law Judges with researching, processing, preparing and scheduling liability, fraud, wage garnishment and monetary hearings. You will be responsible for researching alternative solutions to resolve issues with appeal requests for liability, fraud, wage garnishment and monetary hearings. You will be responsible for preparing legal notices for hearing participants to announce upcoming hearings.

A Day in the Life:

The essential functions of this role are as follows:

  • Provide administrative and clerical support to assigned Liability and Fraud Administrative Law Judges.
  • Process appeal requests daily, schedule benefit, liability and fraud hearings, and prepare files for the ALJ.
  • Receive telephone calls and respond to inquiries on a variety of matters such as the status of pending cases, administrative and court rules, and appeal procedures as well as general unemployment insurance (UI) administrative rules and procedures.
  • Conducts periodic and interim evaluations of state and federal unemployment insurance programs
  • Coordinates operations of special unemployment insurance programs between administrative office and local offices
  • Coordinates benefits payment and refund operations between administrative office and local offices and expedites problems in claims computations and payments
  • Assists in developing and presenting unemployment insurance training to employees.

As a fraud specialist:

  • Investigates claimant records and employer files for suspected cases of fraud reported by employees, local office staff or anonymous informants
  • Visits employees and municipal offices to gather information for investigations
  • Visits employees to check payroll and attendance records
  • Issues a decision when fraud can be documented.
  • Meets with claimants to explain purpose of investigations, to explain possible legal action and to gather information.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What We're Looking for:

The ideal candidate in this position will minimally have a Paralegal Certificate and 3 years of Unemployment Insurance experience.

What You'll Need for Success:
  • Strong attention to detail
  • Strong customer service skills
  • Interpersonal skills
  • Ability to work independently as well as within a team
  • Strong computer skills
  • Strong written and oral communication skills
  • Ability to follow written and verbal instructions
Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave
  • Free Downtown Parking
  • DWD GOAL (Go Out and Learn) Tuition Assistance Program - Eligible employees have access to up to $5,000 in tuition assistance per fiscal year 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis