About the Job:

This position serves as Interstate Compact Specialist within the Indiana Office of Court Services, in the division of Justice Services. This position processes documentation, communications, and the interstate process for adult and juvenile supervised individuals who request a transfer to reside in another state.

A Day in the Life:

Specialists will process transfer requests and compact activities through the Adult and Juvenile Tracking Systems. This position promotes public safety by providing effective surveillance strategies for supervised individuals across state lines. This position follows compliance and enforcement of Interstate Commission for Adult Offender Supervision (ICAOS) and Interstate Commission for Juveniles (ICJ). In addition, this position serves as a liaison between Indiana’s community supervision staff of each county, and the respective Compact Office for the state in which the supervised individual has requested to reside. Additional responsibilities include, but not limited to: 

• Process interstate compact correspondence; travel permits, transfer requests/responses, violation reports/responses, closure notices/responses, progress reports, and reporting instructions requests/replies.
• Maintain updated electronic and written records using the Adult and Juvenile Tracking Systems.
• Serve as a liaison providing assistance to Indiana county level community supervision staff and Compact staff representing other states.
• Monitor time sensitive deadlines, run audit reports, and ensure compliance.
• Proofread documents for accuracy, completeness, and eligibility.
• Prepare local counties for National Commission audits; advise counties of overdue documentation.
• Prepare and conduct Interstate Compact training for Indiana community supervision staff.
• Serve as a mediator between Indiana and commission states, to resolve issues concerning a specific case and/or interpretation of rules.
• Serve as a subject matter expert for state compact agencies and local community supervision staff.
• Cross train on the coordination of the return of Juvenile Runaways and Absconders.
• Attend web-based training for adult and juvenile compacts and state council meetings.
• Assist Parole Interstate Compact staff, as needed. 

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

Knowledge

• Knowledge of Indiana Court System and Interstate Compact process, rules, and procedures with an emphasis on the probation process, stakeholders, and their roles.
• Knowledge, or ability and willingness to learn ICOTS and UNITY.

Integrity

• Exercise discretion in handling confidential information and materials
• Maintain personal and business affairs in a manner that ensures public confidence in the integrity, competence, impartiality, and independence of the judiciary as well as avoid situations that could lead to conflict, or the appearance of conflict

Professionalism

• Interact with all persons in a respectful manner, maintain business-like appearance, and promote harmony in the workplace.
• Interact with executive branch agencies, federal agencies, and judicial officers in a manner that promotes confidence and respect in the Office of Judicial Administration.

Communication

• Communicate information accurately, clearly, and confidently in both verbal and written correspondence.
• Build rapport with internal staff as well as external community staff to ensure smooth operation.

Time Management

• Manage time and multiple assignments with conflicting priorities and changing timelines to meet deadlines.

Critical Thinking

• Objectively evaluate relevant information and develop recommendations to solve problems and think critically.

Attention to Detail

• Research, coordinate, and track work to ensure all projects are completed correctly in a timely manner.

Organization

• Prepare and maintain complex and confidential records in an automated system to work on numerous cases simultaneously.

Customer Service

• Act as a liaison when interacting with management, staff, internal and external stakeholders to provide program specific information, answer questions, and address issues/problems raised.
• Successfully diffuse elevated conversations and manage conflict resolution.

Technology and Tool Usage

• Learn and adapt to new technologies within the Microsoft Suite as well as Supreme Court systems.