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Intermediate Business Systems Consultant

Date Posted:  Nov 22, 2022
Requisition ID:  415678

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.


Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.


About the Indiana Department of Workforce Development (DWD):
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth.
This role is typically filled with a starting salary of $61,022.

About the Job:

The Business Systems Consultant – Intermediate works at the medium to high level of most phases of information systems analysis while considering the technical and/or business implications of the application of technology and/or improved processes to the current and future business environment.

A Day in the Life:

The essential functions of this role are as follows: 

  • Assists in the development of technical standards and policies to meet the customers, peers, and organization;
  • Recommends and facilitates quality improvement efforts;
  • May train, guide and advise lower-level Business Systems Consultants;
  • Formulates and defines system scopes and objectives through research and fact-finding combined with a basic understanding of user needs and business systems and industry requirements;
  • Creates process change through the integration of new processes with existing ones and communication of changes to impacted Business Systems teams;
  • Establishes and maintains strategic partnerships with assigned customers in order to help them meet their business and technical needs;
  • Participates in the development of strategic plans based on customer needs;
  • Analyzes business and user needs, document requirements and devises new technical business system solutions, or revises existing system logic difficulties as necessary;
  • Develops or modifies moderately complex information or telecommunication systems processes;
  • Facilitates the delivery of technical business solutions and products to customers;
  • Manages the expectations of customers, peers, vendors, and management;
  • Establishes contracts for the procurement of technical business solutions;

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Need for Success:

  • Advanced knowledge of the organization’s business systems and industry requirements;
  • Advanced knowledge of technical problems and solutions as they relate to the current and future business environment;
  • Considerable knowledge of project management theories and practices and the ability to apply that knowledge;
  • Ability to lead, encourage and influence others to perform;
  • Effectively communicate both orally and in writing;
  • Ability to manage diverse human resources.

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis