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Intake Specialist/Case Management

Date Posted:  Sep 11, 2019
Requisition ID:  14093
Location: 

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

Indiana Civil Rights Commission

The Indiana Civil Rights Commission enforces the Indiana civil rights laws and provides education and services to the public in an effort to ensure equal opportunity for all Hoosiers and visitors to the State of Indiana. The Indiana Civil Rights Commission will be an important societal influence working to eliminate illegal discrimination in Indiana.

 

Summary/Objective:


The Indiana Civil Rights Commission (ICRC) enforces the civil rights laws of the State of Indiana. We investigate complaints of discrimination and educate organizations, companies, landlords, associations, and individuals on their rights and responsibilities under Indiana Civil Rights Laws. This position provides administrative support to the Intake and Case Management Director as well as indirect support to other members of the agency.  Duties include calendar maintenance, greet appointment arrivals, serve as a liaison with other divisions of day-to-day administrative and operational needs, maintain confidentiality, answering telephone calls and directing calls to the proper area for assistance or provide assistance as able, taking complete messages, filing, and copying documents for case management.

This position typically starts at $24,128.00 annually.

Essential Job Responsibilities:

The essential functions of this role are as follows: 

  • Researches and compiles information relative to the assigned program area;
  • Arranges time tables for carrying out funding;
  • Establishes and maintains biographical and historical files related to the program;
  • Coordinates correspondence for information requests;
  • Assists supervisor in the development and planning of overall program and its role in the functioning of the agency;

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.  

Preferred Experience:
  • Two (2) years work experience in affirmative action; business administration; civil rights; labor relations; law; public administration; public relations; social service; workforce development; or accredited college training in a related field.
  • Bilingual in English/Spanish is a plus.
Requirements:
  • Specialized knowledge of the program area;
  • Knowledge of the rules and regulations pertaining to the assigned program area and its effects upon other agency operations;
  • Knowledge of rules, regulations, laws and overall agency policies;
  • Ability to do research and to compile gathered materials;
  • Ability to communicate orally and in writing;
  • Ability to operate effectively in a group decision-making process;
  • Tact in dealing with other agency personnel and the public.
Supervisory Responsibilities/Direct Reports:
This role does not provide direct supervision to direct reports.

 

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave

If this is an Intermittent position, the position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

 

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis