IT Operations Intern
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.
About Indiana Economic Development Corporation:
Bring your biggest and boldest ideas to life at IEDC. We are a fast-paced and forward-thinking team charged with pursuing economic development opportunities for current and future Hoosiers in our state and around the world. Our culture embodies the spirit of being bold and working collaboratively to create the economy of the future.
The IEDC is organized as a public private partnership led by the Secretary of Commerce and governed by a board chaired by the Governor of Indiana.
The Indiana Economic Development Corporation has been recognzied as one of the 2023 and 2024 Top Workplaces by Indianapolis Star.
Role Overview:
The Indiana Economic Development Corporation (IEDC) is the State of Indiana's lead economic development agency. The Indiana Economic Development Corporation is committed to attracting and supporting new business investment, creating new jobs for Hoosiers, and furthering our legacy as one of the top states in the nation for business.
The IEDC is offering an exciting and challenging opportunity to work for the state and to learn through hands-on experience as well as through planned engagements with the Governor of Indiana, Secretary of Commerce and leadership at the IEDC. The program will be 12 weeks long (May 12 through August 1) and 65% of the program will be day to day work dictated by the Intern Coordinator, 25% will be dedicated to the special project which will be presented by the Intern team at the end of the program, and 10% will be other engagements which include lunch & learns, meetings, tours and study reports.
Salary Statement:
The salary for this position is $18/hour for a 40-hour work week.
A Day in the Life:
Desktop Support-5 weeks
- Assist with the installation, configuration and maintenance of computer systems, mobile devices and their associated software.
- Provide technical support to end users, troubleshooting hardware and software issues.
- Assist with building out any new processes and procedures to support the IT team.
- Testing new technologies and software applications.
- Collaborate with 3rd party vendors and IOT (Indiana Office of Technology)
Project Management-4 weeks
- Assist with the planning, execution and monitoring of IT projects working alongside our Sr. IT PM’s.
- Attend PMO meetings, help the Sr. PM’s prep for status reports and other project related meetings.
- Assist with the coordination and communication between project managers and key stakeholders.
- Assist with the tracking and reporting of project progress under the guidance of the Sr. IT PM’s.
IT Business Requirements, Communications and Processing Mapping-3 weeks
- Assist in conducting interviews with our business partners related to project requirements.
- Ability to assess business processes and workflows.
- Work closely with our 3rd party vendor who performs regression and QA/UAT testing.
- Help support idea creation for our monthly newsletter related to trending technologies.
- Other duties as assigned.
Periodic leadership shadowing (throughout the internship)
- Shadowing the IT leader and possibly other operational leaders on decision-making and problem solving capabilities.
- Exposure to how executive decisions are made.
Special Project
- Every Hoosier Economic Intern will work closely with an IEDC team member to further the mission of the IEDC. The Hoosier Economic Intern team will brainstorm together to envision a joint project to better the State of Indiana and collaborate throughout the summer to detail a plan to make the vision a reality. The Intern team will present the final project at the end of the program.
What You'll Need for Success:
- Pursuing a degree in information technology or related discipline
- Strong interpersonal, time management and communication skills.
- Ability to work well within a dynamic team environment.
- Self-motivated with the ability to multitask.
- Strong organizational skills with attention to detail
- Ability to build partnerships and work collaboratively with others to meet shared objectives.
Benefits of Employment with the State of Indiana:
This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
Nearest Major Market: Indianapolis
