Share this Job

Current Employee? Click here to apply.

Financial Operations Specialist

Date Posted:  Sep 22, 2022
Requisition ID:  397356

Indianapolis, IN, US, 46204


Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. We are proud to be an equal opportunity employer.


About the Indiana Housing and Community Development Authority (IHCDA):

The Indiana Housing and Community Development Authority (IHCDA) is committed to serving the entire spectrum of housing, from homelessness to homeownership.  Our charge is to provide housing opportunities, promote self-sufficiency and strengthen communities, in order to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice.  To learn more about IHCDA visit us at 



The salary for this position may be commensurate with education and/or experience.

About the Job:

The Financial Operations Specialist contributes to fulfilling the IHCDA mission and vision by meeting IHCDA’s strategic, operational, and program goals. This is done by regularly analyzing, reviewing, processing, and paying claims submitted by sub grantees.  They are also responsible for providing guidance to Program Staff regarding federal guideline compliance and updates within each program and are a vital part in the process of analyzing and communicating specific guidelines to partners working with IHCDA.  They analyze the amounts and items within the claim to determine that only eligible costs are being reimbursed and that proper documentation is received to verify expenditures.  Additionally, the Financial Operations Specialist is responsible for entering all new program and award data into IHCDA’s Data Management System and other federal reporting systems as well as they are responsible for the quality and consistency of that data input and output.  The team will also help identify and solve technical issues that the partners could encounter with the online system.  

A Day in the Life:

The essential functions of this role are as follows:


  • Provide excellent customer service to all partners, customers and constituents of IHCDA at all times;
  • Review, analyze and process claims submitted by sub grantees to ensure timely reimbursement/payment of each eligible expense and to ensure that each expense contains the proper documentation;
  • Ensure all claims are reviewed in a timely manner based upon date of submission, program requirements, or as directed by management;
  • Provide technical assistance to customers with questions on the submission process, documentation requirements, expense eligibility questions, etc;
  • Evaluate, analyze and resolve issues with regard to customer concerns, process concerns, inappropriate documentation, ineligible expenses, etc;
  • Notify the Financial Operations Manager of opportunities for system enhancement, systemic/repetitive issues noted in the various software and systems utilized by IHCDA and the Financial Operations Department, trends in claim review issues, etc;
  •  Coordinate and participate in projects for the enhancement and improvement of IHCDA’s Data Management System;
  • Respond to interdepartmental requests for reports using information from the Data Management System;
  • Actively participate in timely entering of data into IHCDA’s Data Management System as well as the quality and consistency of that data input/output;
  • Facilitate consistent, accurate and complete reporting on the financial operating condition of IHCDA;
  • Coordinate and assist Community Programs, Community Services as well as other departments in IHCDA with issues/questions regarding claims, submissions, policies, reconciling checks/receivables associated with Grantees, data entry, etc;
  • Adhere to all IHCDA and Financial Operations Department policies and procedures guides in daily activities;
  • Actively participate in the various Continuous Improvement activities at IHCDA;
  • Other duties as assigned.


The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

What You'll Need for Success:

  • Minimum of a High School Diploma or High School Equivalency (HSE). Post-Secondary degree preferred;
  • 1-2 years customer service experience preferred;
  • 1-2 years experience in federal programs preferred;
  • 1-2 years experience in claims analysis/review;
  • High detail orientation and accuracy;
  • Quality Customer Service;
  • Strong problem solving skills;
  • Ability to prioritize and organize tasks/time and meet deadlines under pressure;
  • Ability to apply sound judgment, the ability to analyze documentation in order to make informed decisions and support those decisions with evidence;
  • Adaptable in the face of a changing work environment;
  • Ability to work well as part of a team and as an individual;
  • Comfortable working in varied computer programs and databases;
  • Proficient in Microsoft Office products;
  • Ability to understand General Ledgers, Trial Balances, CFR-200 and basic Accounting Reports.

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.


Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) and vision/dental coverages 
  • Wellness program (offers premiums discount for the medical plan) 
  • Health savings account (includes bi-weekly state contribution) 
  • Deferred compensation account (similar to 401k plan) with employer match 
  • Two (2) fully-funded pension plan options 
  • Group life insurance 
  • Employee assistance program that allows for covered behavioral health visits 
  • Paid vacation, personal and sick time off 
  • Competitive leave policies covering a variety of employee needs 
  • 12 company paid holidays, 14 on election years 
  • Qualified employer for the Public Service Loan Forgiveness Program 
  • New Parent Leave 
  • Free Parking 
  • Free LinkedIn Learning 


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.


Current Employee? Click here to apply.

Nearest Major Market: Indianapolis