Event Coordinator
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
As an equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.
About the Indiana State Museum and Historic Sites:
The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to serve as a catalyst for information lifelong learning that connects the stories of real people, places, and things. Our values are Inclusion, Integrity, Stewardship, and Transparency. First among our strategic priorities is to engage and serve an expanded and diverse audience through transformative experiences: Collections. Exhibits. Programs.
Role Overview:
Provide support to Facility Rentals Manager
• Respond to customer inquiries in a timely manner and conduct site visits, when needed.
• Assist Facility Rentals team with recruiting new business and maintaining satisfied clients.
• Assist and attend weekly events meeting to make all staff aware of upcoming needs and responsibilities.
• Serve as liaison for the ISMHS with food service contractor, entertainment groups, rental companies and other vendors to ensure that resources are available external events and ensure on-site representation for all events (before, during and after).
• Deliver exquisite customer service to clients and ALWAYS be attentive and try to anticipate any needs in a pro-active manner.
• Perform pre-event walk throughs to ensure customer expectations are met and exceeded. This includes coordinating with others to ensure set ups are correct and facility is ready!
• Communicate all needs ahead of time, as able, to Maintanance, Security, AV, Experiences, Housekeeping, Education/Programming and Visitor Experiences.
• Ensures that administration of event rentals area is efficient and well maintained; that correspondence is timely, that responses to inquiries are prompt and efficient, and that prospect and client records are adequately maintained.
• Ensures that proper post-event follow-ups and client evaluations are completed as a measurement of customer satisfaction.
• Maintain a professional apprearance and behavoir at all times.
• Has flexible hours, including nights, weekends and holidays.
• Works cooperatively and productively to assist the museum in achieving its overall mission.
This position will work evenings and weekends.
Salary Statement:
The salary for this position traditionally starts at $16.73 per hour but may be commensurate with education or work experience.
A Day in the Life:
- Some essential functions of this position may be performed onsite at the agency’s worksite or other assigned worksites while some essential functions of this position may be eligible for work from home authorization in accordance with policy. Remote work authorization is not automatic and is dependent upon operational needs and agency approval.
What You'll Need for Success:
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for part-time employees which includes:
- Paid vacation, personal and sick time off
- Competitive leave policies covering a variety of employee needs
- 12 company paid holidays, 14 on election years
- 75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Free Parking
- Free LinkedIn Learning
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
Nearest Major Market: Indianapolis
