Engagement Specialist (Part-Time)
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana State Museum and Historic Sites:
The Indiana State Museum and Historic Sites (ISMHS) is a museum system with 12 locations across the state, including the Indiana State Museum in downtown Indianapolis and 11 historic sites across the state. The ISMHS is a forward-thinking, unparalleled resource for learning about and appreciating Indiana and its role in the world. We discover, collect, preserve, interpret, and present artifacts and exhibits that showcase the stories of Indiana's natural and cultural history, art, and science.
Role Overview:
The Engagement Specialist is part of the Engagement Department at the Indiana State Museum working as assigned within the galleries and public spaces of the museum to engage and interact with visitors, assist with facilitation of daily programming, respond to visitor questions and concerns, safeguard objects, and monitor artifacts and exhibit components. Occasionally the engagement specialist may be asked to represent the museum at various outreach events or assist with programs. Incumbent may assist in managing and training of museum volunteers.
Museum and/or theater experience preferred.
Schedule:
- Typical schedule is between the hours of 9:30AM – 5:30PM. The museum is open Wednesday to Sunday 10am-5:00pm; some early and late hours required. Weekend availability required. Must be available to work at least 3 days a week.
Salary Statement:
The salary for this position traditionally starts at $16.73 per hour but may be commensurate with education or work experience.
A Day in the Life:
Museum operations
- Prepare exhibit spaces daily for visitors, maintains a safe and inviting atmosphere and completes daily checklists and reports all maintenance and safety concerns
- Communicate visitor issues and concerns to security and other staff as appropriate
- Support Visitor Services in providing a welcoming and engaging environment for all museum visitors
- Manage customer complaints, incidents, and accidents quickly and professionally
- Respond to emergency situations to ensure safety of museum visitors
- Clean and sanitize exhibit and public spaces daily
Visitor Engagement
- Enhance the visitor experience in scheduled special exhibitions with friendly interaction, assisting with visitor questions and concerns, and remaining visible and approachable
- Maintain general knowledge of exhibit content and in-depth knowledge of exhibit interactives and daily engagement programs
- Implement scheduled and spontaneous activities and programs within the exhibit for diverse audiences including children, families, and adults
- Collect visitor feedback on experiences and programs
- Work with and assist museum volunteers as needed
- Other duties as assigned
What You'll Need for Success:
- Bachelor’s degree preferred in Museum Studies, Elementary Education, Arts Education, Science Education, Anthropology, Public History or related field
- Background in education, theater, and/or customer service preferred
- Must be able to work 3 or more days during the week
- Experience working with children and families in an informal and/or formal environment
- Experience with hands-on, interactive program development and facilitation
- Must be comfortable working independently and demonstrate initiative
- Strong presentation, communication and customer service skills and collaborative work ethic
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for part-time employees which includes:
- Paid vacation, personal and sick time off
- Competitive leave policies covering a variety of employee needs
- 12 company paid holidays, 14 on election years
- 75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
- Free Parking
- Free LinkedIn Learning
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
