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Current Employee? Click here to apply.

Engagement Specialist (Part-Time) 1

Date Posted:  Oct 7, 2021
Requisition ID:  267566
Location: 

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

About the Indiana State Museum and Historic Sites:

The mission of the Indiana State Museum and Historic Sites is to serve as a catalyst for informal lifelong learning that connects the stories of real people, places and things. Our vision is to be the leader in informal lifelong learning that is recognized, sought-after and celebrated regionally, nationally and globally. We value inclusion, integrity, stewardship and transparency.

 

Salary:

This position typically hires at a rate of $13.21/hour.

About The Job:

As an Engagement Specialist (Part-Time), you will serve within the Engagment Department at the Indiana State Museum working as assigned exhibit within the galleries to engage working as assigned within the galleries and public spaces of the museum to engage and interact with visitors, assist with facilitation of daily programming, respond to visitor questions and concerns, safeguard objects, and monitor artifacts and exhibit components.You may be asked to represent the museum at various outreach events or assist with programs. You may assist in managing and training of museum volunteers. 

A Day In The Life:

The essential functions of this role are as follows:

 

Museum operations

  • Coordinate opening and closing of museum galleries with museum security
  • Monitor artifacts and exhibit components
  • Communicate gallery and visitor issues and concerns to security and other staff as appropriate
  • Support Visitor Services in providing a welcoming environment for all museum visitors
  • Manage customer complaints, incidents, and accidents
  • Take the lead in emergency situations to ensure safety of museum guests
  • Clean and sanitize museum galleries and public spaces daily

 

Visitor Engagement

  • Enhance the visitor experience in the museum by engaging and interacting with visitors, assisting with visitor questions and concerns, and facilitating daily programs
  • Implement scheduled and spontaneous activities and programs for diverse audiences including children, families, and adults
  • Conduct informal and formal evaluation of exhibit spaces 
  • Evaluate daily engagement programs through formal and informal evaluation tools
  • Assist Engagement department staff with development and facilitation of programs and events as needed
  • Provide excellent customer service 

 

Working with Museum Volunteers

  • Train and oversee volunteers who present museum programming and staff exhibit spaces
  • Provide assistance to volunteers as needed
     


The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
 

What You Need For Success:

  • Ability to communicate information to multiple audiences, including adults in a wide variety of formats
  • Ability to work a flexible schedule, including weekends and some evenings
  • Exhibit excellent public speaking skills, enthusiasm and creativity while interacting with visitors of all ages and abilities
  • Must be a team player
  • Ability to maintain a professional appearance and attitude
     

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.  Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis