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Engagement Specialist (Intermittent) - How People Make Things

Date Posted:  Dec 4, 2021
Requisition ID:  276070

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


About the Indiana State Museum and Historic Sites:

The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to serve as a catalyst for informal lifelong learning that connects the stories of real people, places, and things. Through the museum and its 11 historic sites, visitors are able to engage with the past and connect it to the present, carrying their newfound knowledge and experiences with them long after their visits end.



This position typically hires at a rate of $13.21/hour.

About The Job:

As an Engagement Specialist (Intermittent), you will serve within the How People Make Things experience at the Indiana State Museum working within the galleries and public spaces of the museum to engage and interact with visitors, assist with facilitation of programming, respond to visitor questions and concerns, and safeguard exhibit components.


A Day In The Life:

The essential functions of this role are as follows:


  • Museum operations 
    • Facilitate gallery experiences and monitor interactive components and manipulatives. 
    • Communicate visitor issues and concerns to security and other staff as appropriate 
    • Support Visitor Services in providing a welcoming and engaging environment for all museum visitors 
    • Manage customer complaints, incidents, and accidents 
    • Take the lead in emergency situations to ensure safety of museum visitors 
    • Clean and sanitize exhibit and public spaces daily 


  • Visitor Engagement 
    • Enhance the visitor experience in How People Make Things by engaging and interacting with visitors, assisting with visitor questions and concerns, and facilitating daily programs 
    • Implement scheduled and spontaneous activities and programs within the gallery for diverse audiences including children, families, and adults 
    • Conduct informal evaluation of experiences and programs 
    • Provide excellent customer service 
    • Work with and assist museum volunteers as needed 

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You Need For Success:

  • Bachelor’s degree (or working towards degree) in Early Childhood Education, Elementary/Secondary Education, Child Development, Science Education, Art Education, Museum Studies or a related major supplemented by relevant work experience
  • Experience working with children in an informal/formal education setting
  • Experience with hands-on, inquiry-based, interactive delivery methods
  • Must be comfortable working independently and exhibit initiative
  • Good communication skills, enthusiasm and collaborative work ethic
  • Ability to maintain a professional appearance and attitude

Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.  Reasonable accommodations may be made to enable individuals with disabilities to interview and to perform the essential functions of this role.

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis