Disadvantaged Business Enterprise Administrator
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Department of Transportation:
The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance. Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.
Role Overview:
As the DBE (Disadvantaged Business Enterprise) Program Administrator, you will be responsible for overseeing the certification process of interested companies and managing existing DBE certifications. The DBE certification program offers several benefits to its participating companies, including accessing government contracts and financial assistance. Your daily responsibilities will include facilitating meetings, guiding the certification process, regulatory compliance, and a focus on building partnerships. As the program lead, you will also manage a team of Certification Analysts, who are responsible for processing and analyzing incoming applications. The ideal candidate for this role will have experience with program management, customer service, relationship building, and people management.
Salary:
This position traditionally starts at an annual salary of $75,010.00. Salary for this position may be commensurate with education and job experience.
Location:
This position is located in INDOT’s Central Office, Indianapolis.
A Day in the Life:
The essential functions of this role are as follows:
- Customer Service-monitor and evaluate program activities and overall customer satisfaction with the DBE certification process.
- Provide support and information to internal and external customers about the standards and application of the DBE program.
- Provide guidance and oversight to certification analysts as part of DBE application management
- Serve as the technical advisor for all systems related to the DBE application process
- Ensure compliance with all federal standards for DBE certification.
- Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.
- Assist the Director with developing and coordinating plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.
- Provide guidance to agencies and the public regarding applicable laws and rules.
- Supervise subordinate personnel including hiring, determining workload, and authorizing assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.
- Assist with monitoring agency or program budget including revenues, expenditures, and budget projections.
- Communicate with news and other media and respond to media questions or requests in an appropriate public relations manner.
- Coordinate with other government officials on planning issues.
- Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
- Set expectation, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.
- Some essential functions of this position may be performed onsite at the agency’s worksite or other assigned worksites while some essential functions of this position may be eligible for work from home authorization in accordance with policy. Remote work authorization is not automatic and is dependent upon operational needs and agency approval.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.
This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.
What You'll Need for Success:
You must meet the following requirement to be considered for employment:
- Complete investigations and provide recommendations about DBE certification standards and process.
- Steer necessary DBE certification actions (suspension, decertification) through the proper legal process.
- Extensive knowledge of agency and/or organizational program(s) and business practices.
- Extensive knowledge of State programs and resources, public policy, and program evaluation.
- Ability to develop and/or measure program outcomes.
- Ability to create and maintain strong working relationships with key public and private government and business leaders.
- Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
- Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
- Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
- Make logical, well-informed, and objective decisions. Ability to perceive the impact and implications of decisions.
- Ability to identify problems. Determine accuracy and relevance of information. Implement sound judgment to generate and evaluate alternatives and to make recommendations.
- Ability to assign work, set clear direction, and manage workflow.
- Ability to effectively provide feedback, guidance or corrective action to coach and develop employee skillsets.
- Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
