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Deputy Director of Consumer Credit

Date Posted: 
Requisition ID:  16055

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


About The Department of Financial Institutions

The Department of Financial Institutions was created by the Indiana Financial Institutions Act of 1933, which commissioned the Department with the responsibility for supervising commercial banks, trust companies, private banks, savings banks, building and loan associations, credit unions, and finance companies incorporated under the laws of the State of Indiana. The Department’s scope of regulatory responsibilities has since been broadened to include supervision of pawnbrokers, licensees under the Uniform Consumer Credit Code, licensees under the Indiana Small Loan Act, industrial loan and investment companies, money transmitters, check cashers, budget service companies, and rental-purchase agreement companies.


Salary for this position may be commensurate with education and job experience.

About the Job

The Deputy Director of Consumer Credit oversees the supervision and regulation efforts of the Consumer Credit Division and ensures effective and efficient use of agency resources.  This includes participation in agency and division strategic planning, staff development and retention, staff supervision, and regulatory participation and review.

A Day in the Life
  • Provide effective management and leadership of division supervisory and examination staff.  Promote an environment of high-level performance expectations and successful staff development and retention. Oversees staff training, development, and evaluation by working with the supervisory personnel in the division. 
  • Ensures effective and efficient use of agency resources in the supervision and regulation of the various entities subject to the oversight of the Consumer Credit Division.The Consumer Credit Division has regulatory responsibility over pawnbrokers, money transmitters, check cashers, debt management companies, rental purchase companies, licensees and registrants under the Uniform Consumer Credit Code, licensees under the Indiana Small Loan Act, civil proceeding advance payment providers, first lien and subordinate lien non-depository mortgage lending companies and loan originators employed by such licensed mortgage lenders, as well as consumer loans made by state chartered depository institutions. The Deputy Director directs the work function of the division and ensures the examination of regulated entities are of adequate scope and meet Department quality expectations. Ensures agency resources are utilized in the most efficient manner given the number of available examiners, the tenure of those examiners, and current risks posed by the regulated entities.  Reviews applications for licenses which fall under the jurisdiction of the Consumer Credit Division. Makes final recommendations to the Director or Members concerning applications.
  • Responsible for overseeing the Consumer Credit Division as it administers the UCCC, Rental Purchase Act, Debt Management Company Act, Pawnbroker Act, Money Transmitter Act, Checking Cashing Act, Small Loan Act, Civil Proceeding Advance Payments Act, First Lien Mortgage Lending Act, and the SAFE Rule.  Also oversees Federal Regulation Z (Truth in Lending Act), Regulation M (Consumer Leasing Act), and Regulation X (RESPA).The Deputy Director must have comprehensive understanding of state and federal regulatory policies and procedures which govern all of these entities.
  • Ensures the effective implementation of division initiatives, targeting increased efficiency and accountability.The Deputy Director continually evaluates the division's business processes with the goal of eliminating unnecessary processes and procedures taking into account available technological efficiencies.
What We're Looking For
  • Must have a degree from a 4 year accredited college or university.  A degree in a business related concentration is strongly preferred.

What You'll Need For Success
  • Must generally have working or proficient knowledge of specific Indiana consumer credit laws and federal rules and regulations relating to those entities supervised by the Consumer Credit Division. Working knowledge of one or more of the following is preferred: Truth in Lending Act; Mortgage Loan Origination regulations; TILA-RESPA Integrated Disclosure regulations; Mortgage Servicing regulations; federal consumer fair lending laws; Indiana’s Uniform Consumer Credit Code and/or another state’s consumer credit laws and regulation.
  • General experience in consumer compliance in a regulated consumer credit industry, management and/or supervision preferred.
  • Must possess excellent written and verbal communication skills as well as a high degree of professionalism. Leadership ability is also required to ensure the maximum effort is put forth by the Consumer Credit staff and the most efficient and effective operational policies and procedures are implemented and enforced.
Supervisory Responsibilities/Direct Reports:
This role provides direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis