Compensation Claims Analyst
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.
About the Indiana Criminal Justice Institute (ICJI):
The Indiana Criminal Justice Institute (ICJI) is the State planning agency for criminal justice, juvenile justice, traffic safety, and victim services. ICJI is designated as the State Administering Agency for the distribution of federal funds, and as the State Statistical Analysis Center for research.
Further, ICJI is responsible for coordinating and collaborating with local, state, and federal entities to identify, assess, plan, resource, and evaluate new and emerging issues facing the criminal justice and public safety spectrum. ICJI works with local, state, and federal entities to evaluate programs associated with the prevention, detection & solution of crimes; law enforcement, and criminal/juvenile justice, to improve and coordinate all aspects of law enforcement and criminal/juvenile justice
Role Overview:
The following information showcases what the position entails.Those who are bilingual in Spanish and English are encouraged to apply.
- Communicate via telephone, U.S. mail, and e-mail with medical providers, prosecutors, law enforcement, victim service providers and address all questions and concerns in a professional, friendly, and timely manner.
- Communicate with victims and/or surviving family members of violent crime via telephone, U.S. mail, email, or in person to address all questions and concerns in a professional, friendly, and timely manner.
- Prepare a claims file for each application that is submitted and enter into the claims database all application information.
- Review each claim application for completeness.
- Required to review the narratives from confidential police reports and sexual assault examinations to determine eligibility for assistance from the program.
- Send medical providers notice of decision and, if applicable, payment amount.
- Scan and upload all bills and other supporting documentation for each claim into the claims database.
- Process payments when requested by the Victim Compensation director.
- Complete reports requested by the Victim Compensation director or other executive staff.
- Attend unit meetings as required.
- Attend Victim Compensation training as directed by the Victim Compensation director.
- Assist the Victim Compensation director with other duties as assigned.
Salary Statement:
The salary for this position traditionally starts at $42,900.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
- Research and compile information on specific aspects of the program such as procedures, needs and policies.
- Answer customer questions about program policies and procedures.
- Establish, organize, and maintain current and historical files related to the program.
- Assist in the preparation of program reports, develop applications, prepare budget allocations and/or purchasing of consultative services.
- Maintain, monitor, and order program assets.
- Assist supervisor in the development and planning of overall program and its role in the functioning of the agency.
- Schedule, prepare, and disseminate all program related training materials.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- Specialized knowledge of program area including pertinent rules and regulations.
- Specialized knowledge of applicable legislation, guidelines, agency policy and professional standards and practices.
- Ability to research, analyze, and compile specific topics related to program area.
- Ability to communicate effectively.
- Ability to operate effectively in a group decision-making process.
- Tact in dealing with other agency personnel and the public.
- Specialized knowledge of accounting and budgeting.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
- Deferred compensation 457B account (similar to 401k plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid new parent leave
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
Nearest Major Market: Indianapolis
