Community Programs Manager
Indianapolis, IN, US, 46204
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana Housing and Community Development Authority (IHCDA):
The Indiana Housing and Community Development Authority (IHCDA) is a quasi-agency of the State of Indiana and is committed to serving the entire spectrum of housing, from homelessness to homeownership. Our charge is to provide housing opportunities, promote self-sufficiency, and strengthen communities, in order to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice. To learn more about IHCDA visit us at: www.in.gov/ihcda.
Role Overview:
This position will be responsible for the proper administration of all funds used in the Weatherization Assistance Program throughout the state of Indiana.
The Weatherization Assistance Program provides home energy-savings updates to eligible households. Indiana typically serves over 800 households each year. This position contributes to fulfilling the IHCDA mission and meeting strategic and annual IHCDA operational and program goals by engaging in day-to-day operations for the Weatherization team.
Performance will be evaluated based on achieving key outcomes described in this job description, including specific goals, deadlines, and other quality indicators; working effectively in a team environment; interacting positively with partners; demonstrating customer service; and working efficiently and effectively within required specifications, policies, and standards established by IHCDA and its associated governing entities.
Salary Statement:
The salary for this position traditionally starts at $43,888.00 but may be commensurate with education or work experience.
A Day in the Life:
Program Strategy (in partnership with Director of Energy and Utility Programs)
- Set annual program strategy and objectives to effectively and efficiently expend Federal funds
- Develop and update all necessary program policy and guidance, including the program manual and state plan
- Interpret and apply federal guidance to program policy
- Ensure that the program is in compliance with all Federal and State legislation and guidance
- Track and apply national and state trends, promising practices, and legislation
- Develop & ensure all program Standard Operating Procedures (SOPs) are up to date
- Coordinate with other IHCDA departments to ensure smooth program operations
- Actively build and maintain positive working relationships with subgrantees and contractors
- Determine and monitor program budgets and subgrantee allocations
- Develop and manage all contracts and MOAs needed for the program
- Identify opportunities for Innovation in the Program Program Management
- Oversee all day-to-day operations of the program
- Is accountable for all Federal or State required plans, reports, and other documents are completed according to specifications and submitted on time
- Is accountable for ensuring that subgrantee grant agreements, budget modifications, and amendments are distributed and entered in a timely fashion
- Address complex client and vendor issues when elevated
- Actively work in the software system to promote needed enhancements that will benefit the program
- Work closely with program staff and program monitors to ensure all work of the program is completed efficiently and effectively
- Develop content for IHCDA board approval
- Conduct regular team meetings and attend program managers meetings
- Respond to requests for information from IHCDA Leadership, State Leadership and Federal Partners
What You'll Need for Success:
- Highly collaborative style; works well with a variety of individuals with diverse backgrounds, education, learning styles, and economic levels
- Ability to have discussions that are technical in nature
- Demonstrates customer service orientation
- Works across the department to manage different priorities
- Able to maintain confidentiality of client and agency information Accomplishment Oriented
- Performs responsibilities efficiently and effectively
- Able to prioritize and organize to meet deadlines and adhere to task and project timelines
- Strong attention to detail and follow-through
- Proactive in anticipating and alerting others to problems with projects or processes Entrepreneurial Mindset
- Able to learn quickly and apply new knowledge to existing frameworks
- Demonstrates a high level of problem-solving ability; thinks logically and analytically
- Practices continuous quality improvement in all work activities
- Excels at juggling multiple requests under time and resource pressures, while remaining flexible to changing assignments and agency priorities
Skill/Ability
- Demonstrates exceptional writing and editing skills
- Ability to attend multiple trainings at the Training Center currently located in Indianapolis and to understand the work that occurs in the field.
- Demonstrates business-related computer skills including Microsoft Word, PowerPoint, Excel, Teams, Outlook and Internet usage (e-mail)
- Able to work independently and enjoy the creation and implementation of new initiatives
- Able to influence and persuade within the team and across IHCDA
- Strong track record as an implementer who thrives on managing a variety of high priority initiatives concurrently
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 on election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions
- Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Indianapolis
