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Community Liaison

Date Posted:  Mar 28, 2025
Requisition ID:  458921
Location: 

Indianapolis, IN, US, 46204

 

Work for Indiana

 

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

 

About the Lieutenant Governor's Office:
 

The Office of the Indiana Lieutenant Governor’s mission is to strengthen Indiana’s rural economies and communities through capacity building, advocacy and innovation in agriculture, small business, tourism, defense development, housing, and community economic development.

 

Role Overview

 

The Community Liaison serves the Indiana Office of Community and Rural Affairs (OCRA) and the Lieutenant Governor as the front door to state government for local leadership.  You will be a two-way conduit of knowledge and expertise, seeking to understand the needs and priorities of the communities you serve and offering technical assistance, convening partners, and presenting resources.  You will convey programmatic and financial offerings from OCRA, state, federal, and other partners.

 

The Community Liaison provides excellent customer service and responsive communication to local and regional-level contacts of all disciplines. You must be well-versed in the technical requirements of all programs and financial solutions.

 

You will serve the following counties: Boone, Clay, Fountain, Hendricks, Johnson, Marion, Monroe, Montgomery, Morgan, Owen, Parke, Putnam, Sullivan, Vermillion, and Vigo counties.

 

This position is 100% remote, but candidates must reside in the West Central Region of the State.  Monthly travel to Indianapolis is required.

 

Salary

 

This position traditionally starts at an annual salary of $53,222 but may be commensurate with education and job experience.

 

Use our Compensation Calculator to view the total compensation package.
 

A Day in the Life:

 

Essential duties include: 

  • Serve as front door to state government by growing and maintaining working relationships with local and regional leaders including, but not limited to elected officials, local economic development officials (LEDOs), chambers of commerce, community foundations, Main Street organizations, regional planning organizations, professional consultants, other state and federal agencies, and the general public regarding agency activities and services

  • Achieve all in-person meeting metrics as set by the agency within the designated region, including meeting with each of the following annually:  2 meetings per mayor, 2 meetings per LEDO, 1 meeting per Indiana Main Street Director, 1 meeting per Community Foundation, 1 meeting per County Commissioner, 1 meeting per Convention of Visitor Bureau, 2 meetings per Town Manager, 2 meetings per Clerk-Treasurer, 1 meeting per Chamber of Commerce

  • Enter community interactions weekly through the electronic portal to track the number of in-person meetings, phone calls, and emails with key customers

  • Provide and present a regional summary to central office staff 

  • Participate in all OCRA Staff meetings, internal and external training, workshops, and agency-sponsored events

  • Maintain a working knowledge of all OCRA programs

  • Provide technical assistance to communities in the engagement of agency programs

  • Foster a culture of innovation committed to meeting current and emerging customer needs. 

  • Effectively and proactively communicate with design professionals, builders and developers, attorneys, and local community officials and staff on the status of major projects and initiatives.  

  • Respond to all inquiries relating to specific projects and/or requests for other (programmatic) information. 

  • Evaluate issues regarding municipal public works and make recommendations to assist communities in achieving their goals and priorities

  • Seek, document, highlight, and disseminate community economic development best practices.

  • Provide neutral facilitation services for fact-finding, asset mapping, and problem-solving for communities and appropriate organizations.

  • Identify, link, and convene local and regional groups with common missions and interests to move their communities forward.

  • Utilize internal and external resources, technology, and continuous improvement techniques to report metrics, improve processes, create more capacity, and deliver greater value

  • Review project development plans (preliminary engineering reports, comprehensive plans, feasibility studies, etc.) for compliance with technical requirements, regulations, and standards.  

  • Discuss proposed project details with diverse community stakeholders to evaluate program eligibility and competitiveness ahead of application submission.  

 

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

 

 

Benefits of Employment with the State of Indiana:

 

The State of Indiana offers a comprehensive benefits package for full-time employees that includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes a bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
    • Combined 180 hours of paid vacation, personal, and sick leave time off
    • 12 paid holidays, 14 in election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

     

Equal Employment Opportunity:

 

The State of Indiana is an Equal Opportunity Employer committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis