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Communications Analyst

Date Posted:  Nov 19, 2021
Requisition ID:  277486

Indianapolis, IN, US, 46204

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.


About the Intergrate Public Safety Commission:

The IPSC staff is united in the belief that Project Hoosier SAFE-T will make Indiana a safer place to live and work. Project Hoosier SAFE-T gives first responders a vital tool they need to combat crime and save lives. It gives public safety agencies unprecedented ability to talk to one another. Indeed, the SAFE-T network has already inspired cooperation among all public safety officers at the state, federal and local level. Indiana's approach to public safety communications has been inclusive and technologically progressive, but designed with a firm recognition of fiscal reality. Our vision is to enable all public safety agencies to share a single, integrated, voice and mobile data communications network statewide. Hoosier first responders and public safety professionals deserve no less.


Salary Information:

Salary for this position is commensurate with education and work experience.

About the Job

As a Communications Analyst you serve as a Network Specialist carrying out a wide variety of technical RF(radio frequency) communications and computer systems duties, typically reports to a Systems Administrator or higher level staff.

A Day in the Life

  • Liaison with vendors for public safety radio system infrastructure and network integration
  • Monitors the RF and wide area network using system management tools
  • Monitor and respond to network alarms, initiate trouble tickets/reports for vendor response
  • Recognizes first and second tier service support problems and refers to vendor
  • Liaison with maintenance vendor to assist with restoration of RF communications site to service
  • Perform and/or ensure system backups; coordinate remote backups with vendor
  • Perform system tests and troubleshooting problem resolution
  • Performs RF and telecommunications network performance studies
  • Monitor the telecommunications network for circuit performance
  • Initiate and monitor trouble tickets for the repair of telecommunications circuits
  • Coordinate activities of the radio system maintenance vendor and telecommunications circuit providers
  • Manage subscriber radio and talk ground databases
  • Manage communication site support equipment databases
  • Initiate service requests for maintenance of site support equipment
  • Provides system integration support to users agencies during implementation
  • Perform testing, and troubleshooting of equipment as necessary
  • Provide network reports and high level network performance analysis
  • Assist with development of standard operating procedures
  • Perform liaison and primary Federal Communication Commission licensing tasks

What You'll Need For Success

  • ​​​​​​High School Diploma or High School Equivalent (HSE) and United State military technical school.
  • Or associate degree or equivalent technical diploma in Telecommunications Electronics from an accredited technical school, college.
  • Must possess one or be qualified to get one of the following: valid Federal Communications Commission (FCC), General Class Radiotelephone License (GROL), or valid ISCET Journeyman Wireless Technician Certification with the ability to apply technical knowledge to ensure compliance with FCC Rules and Regulations.
  • Knowledge of RF communications systems.
  • Knowledge of local/wide area network concepts.
  • Knowledge of telecommunications equipment technology.
  • Knowledge of most recent technical developments in the network and radio system infrastructure hardware.
  • Knowledge of Federal Communications Commission and Federal Aviation Administration as it relates to radio licensing, tower registration among other facets.
  • Working knowledge of computer systems.
  • Ability to communicate both orally and in writing.
  • Ability to read and understand complicated technical manuals on hardware, software, LAN design and administration.

Supervisory Responsibilities/Direct Reports

This role does not provide direct supervision to direct reports.


Benefits of Employment with the State of Indiana

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Four (4) medical plan options (including RX coverage) and vision/dental coverages
  • Wellness program (offers eligibility into a discounted medical plan)
  • Health savings account (includes bi-weekly state contribution)
  • Deferred compensation account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • Group life insurance
  • Employee assistance program that allows for covered behavioral health visits
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • Qualified employer for the Public Service Loan Forgiveness Program
  • New Parent Leave


Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer

Current Employee? Click here to apply.

Nearest Major Market: Indianapolis