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Clinical Ops Contract Manager

Date Posted:  Sep 23, 2022
Requisition ID:  397391
Location: 

Indianapolis, IN, US, 46204

 

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

 

At the State of Indiana, we don’t just talk about diversity and inclusion – Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.

 

Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.

 

About the Family & Social Services Administration: 

The FSSA Office of Medicaid Policy and Planning efficiently and effectively administers Medicaid programs for the state of Indiana. Medicaid is more than just health coverage—it provides a vital safety net to one in five Hoosiers. OMPP’s suite of programs, called the Indiana Health Coverage Programs, includes traditional Medicaid, risk-based managed care and a variety of waiver services tailored to the needs of specific populations. 


Salary: This position traditionally starts at an annual salary of $41,574.00. Salary for this position may be commensurate with education and job experience.


Role Overview:  The Clinical Operations Contract Manager role oversees the contract management within the Clinical Operations team, including the Pharmacy Benefits Manager (PBM) for the fee-for-service program.  You will serve as the subject matter expert on contractual responsibilities and obligations within the contracts to a contractor’s successful completion of obligations.  Additionally, you will track contract spending, fund withholds, pay for performance funds, invoicing, and reimbursement for contracts.

The ideal candidate will have a passion for public service with a bachelor’s degree or equivalent experience in business, finance, public health, public administration, or similar.  Prior experience in contract management, pharmacy benefit management, or Medicaid is preferred.

About the Job:

As the Program Director, you will be responsible for administering a program within a state agency and serve as the specialist in a specific area. In this position, you will utilize education, consultation, cooperative programming, and coordination to accomplish goals.

A Day in the Life:

​The essential functions of this role are as follows: 

  • Establish and monitor program objectives, KPIs, and actions to achieve them. 
  • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity. 
  • Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals. 
  • Recommend and implement corrective action plans to solve program problems. 
  • Prepare reports for approval, including those for funding or implementation of services. 
  • Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program. 
  • Ensure program requirements meet federal and state policies and grants compliance. 
  • Develop, train employees or agency consultants on program requirements and usage. 
  • Coordinate and deliver communication plans and communications. 
  • Serve on boards of directors and management committees. 
  • Serve on management committees or other governing boards. 
  • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development. 
  • Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees.  Ensure work adheres to quality standards, deadlines, and proper procedures.  

 

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.  

What You'll Need for Success:

You must meet the following requirements to be considered for employment: 

  • Specialized knowledge in program subject matter obtained through experience and/or education.  
  • Extensive knowledge of provider agencies and their programs and services. 
  • Extensive knowledge of all source materials and references including federal and state laws governing the programs. 
  • Ability to develop and implement new principles and policies and discern any far-reaching implications. 
  • Ability to present to both internal and external customers, the public, government officials, and other stakeholders. 
  • Analyzing information and evaluating results to choose the best solution and solve problems. 
  • Ability to work effectively with a wide variety of stakeholders. 
  • Ability to prepare monthly finance and accounting reports to maintain program budget and grants. 
  • Ability to delegate work, set clear direction, and manage workflow. 
  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets. 

Supervisory Responsibilities/Direct Reports:

This role may serve as a team lead for an assigned work group.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid new parent leave
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

     

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

 

Current Employee? Click here to apply.


Nearest Major Market: Indianapolis